Why is there a white box in the middle of the screen after opening my cad, and then cad is stuck

[rismawan_jaya]

[pendean]

@rismawan_jaya Have you installed the 2022.1.3 Update yet? Go get it from your Autodesk Account Page here https://manage.autodesk.com/cep/#products-services/updates
Restart your PC afterwards.

You can restart AutoCAD in safemode if needed after that, see the highlighted section here

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-launch-an-A.... 

Once back in the program: Set GFXDX12 variable to 0 (that's a zero) then restart AutoCAD2022.

[TheCADnoob]

It looks like you are not logged in and that may be part of the problem as well. 

 if you have access on your computer, try logging in there first

https://www.autodesk.co.uk/products/autodesk-access/overview#!

[Valentin_CAD]

@rismawan_jaya ,

This seems to be the LGS (Let's Get Started) window when launching AutoCAD after first install.

Take a look at these suggestions:

• LGS window turns into a white and blank screen when launching an Autodesk software
• How to prevent the Let's Get Started window from appearing after installing an Autodesk 2022 product