something preventing the software from launching

[Anonymous]

what should I do, there's something preventing the software from launching, what is that?

[Darin.Green]

We don't know... Can you share more information, like application, version, and a screenshot?

[Anonymous]

i have the same problem.. i tried all version of autocad but same error 

here is my screenshot 

[Darin.Green · Accepted solution]

That's because you're trying to install using the Install Now (Web Installer) option. You need to Download the software from the Autodesk Virtual Agent

Once there, use the Download Links option to navigate to the application you need to download.

NOTE: If there are multiple parts for the download, you'll need to click each part to download them, once they are downloaded double-click Part1 (which will automatically extract the remaining parts) to begin the installation.

[pendean]

Autodesk Virtual Agent https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Instal...

[Anonymous]

thank you so much sir it works

[Anonymous]

What did you do?

[Darin.Green]

Look at my previous post and follow the instructions. <-- That's what @Anonymous did.

[Anonymous]

open the link http://autodesk.creativevirtual15.com/autodesk/bot.html?isJSEnabled=1&businessArea=Root.Front%20Desk

then follow my screenshot

[Anonymous]

TQVM 

[Anonymous]

thanx a lot man!!!

[Anonymous]

Hello,

I git the same problem and I followed what yoi said. Another problem came with, I sucessfully instanlled revit architecture 2016 with the serial number i received for student version (Which is correspond to revit 2016 but not revit architecture ). When launching revit architecture for the first time, it asked enter a serial number but this time it said that this code is not valid.

So i am wondering if the revit architecture and revit share the serial number? Could you tell me please how i could get a serial number for student version of revit architecture 2016? Or some other solutions of the condition that I failed to download the revit 2016 for students. Thanks at advance
Have a good day!

[Anonymous]

Thank you so very much!

[gpmail1]

This didn't work for me. I can't get Maya 2017 to show anything in the Outliner. I try to reinstall Maya 2017 and the installer doesn't work. I try to get help from Autodesk and their solutions don't help.  It's quite impressive, really!

[Anonymous]

I followed your instructions but it shows me ( attentions)

[Anonymous]

but should did i get serial number and product key while dowloading

[Anonymous]

@Anonymous you will receive a message in your email for the serial number and product key 🔑 after downloading the app

[Anonymous]

I was wrong, there was a version for Revit 2017.

Sorry for being so hasty.

M.

[Anonymous]

But how do I get out of it?

I'm not able to get out of it because it says downloading/initializing and just stays there.

[Anonymous]

Sameee problemmm. They keep saying the product key is wrong