"Unable to open customization file:"

"Unable to open customization file:"

joelmNKB6B
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Message 1 of 4

"Unable to open customization file:"

joelmNKB6B
Enthusiast
Enthusiast

Hello,

 

I am having problems with a plugin and I think it might be related to my CUIX file. When I type the CUI command, the following error message pops up:

ACAD CUI Error Message.PNG

I tried deleting the file in the location above and that didn't remove the error message. Is there another way to "unload" the plugin?

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Message 2 of 4

jhackney1972
Consultant
Consultant
Accepted solution

You can uninstall an Add-In using this process shown in the image below.  You may have to also go into your Customization routine defined on this webpage to unload the CUI file to get rid of the offending CUI file.

Uninstall Add-In.jpg

John Hackney, Retired
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Message 3 of 4

joelmNKB6B
Enthusiast
Enthusiast

That worked great! Where is the "accept as solution" button? It is not on the page like it usually is.

 

Thanks!

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Message 4 of 4

jhackney1972
Consultant
Consultant

You have to be logged in to see the Accept Solution icon under the post you consider answered your question.

 

 

accept.jpg

 

John Hackney, Retired
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

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