Object Invisible when inserting

[Anonymous]

Hi 

Our company uses Autocad (2014) as a base for a space planning tool. We host 2 environments (UAT & PROD) for our clients. 

We're finding that, despite the underlying code base being the same, the two environments are acting differently when placing new objects. 

The object will place and can be seen in the UAT environment but not the PROD. We have ensured that DRAGMODE is set to Auto, Highlight is set to 1 and DRAGP1 is set to 5000. IS there anything else that anyone can suggest? I have attached an example drawing from each environment and also a screenshot to illustrate the additional below observation. 

What i have noticed is that the display quality of the two environments differ slightly. 

Any help anyone can give will be really appreciated. 

[dbroad]

Your posts should assume that no one here knows your specific business. Dont use abbreviations or shorthand descriptions.  Your attachments should be much simplifed to show the single object or couple of objects you are having problems with.  The attachments you posted weren't created with AutoCAD and so anything is possible. The attachments posted are missing xrefs.

[Anonymous]

i didnt include the X-REFs because i didnt consider them important to the root of the problem. Are you saying that you know that this is the cause of the problem? Otherwise i dont know what i can take from your reply other than posting etiquette. 

I tried to give as much info as possible. Can you offer any help? 

[Alfred.NESWADBA]

Hi,

>> Our company uses Autocad (2014)

But both drawings show that they were created/saved by an none Autodesk application. Which CAD-applications were working on that dwg-files?

Also I get a proxy warning, which might be the reason for some surprises:

>> The object will place and can be seen in the UAT environment but not the PROD

Which object are you referring to? What do we have to do to reproduce this issue?

A reason not to see e.g. parts of a block could be that the layers are off or frozen. So try the "object to place" procedure with all layers on and thawed (just a guess).

- alfred -

[s.borello]

Your drawing has 207 errors in it... have you tried to do an audit?  Also which objects are invisible?  Screenshots are always helpful.  

[pendean · Accepted solution]

Your two DWG files look nothing alike: what exactly is missing? What objects exactly?

If I thaw/turn on all of your layers more content appears, did you do that yet?

As noted by others, XREFs are missing, are you sure your missing content isn't in those files?

[Anonymous]

hi all, the comparison between the drawings was not intended to be graphical but more related to settings. 

When i try and insert a block in one drawing, i cannot see the object until it is placed, whereas in the other drawing inserted objects are attached to the cursor and immediately visible. 

Any screenshots taken would be a challenge to illustrate the problem to you. 

Does that help any? 

[dbroad]

After detaching the missing xrefs, auditing the drawing and fixing the errors, and purging all the unplaced groups, the insert command seems to behave the same for each drawing. Objects drag in both drawings as expected. Dragmode is set to 2 in each.

1)Make sure that whatever you're inserting into each drawing is large enough to see at the scale you are viewing. One block is only 1"x1".

2)Change the no objects visible drawing's units from unitless to inches.

3)Make sure that the insertion points of the blocks you are attempting to insert are close to the visible graphics for that block. (The blocks I tried to insert looked fine.)

4)Make sure that "explode on insert" isn't checked. It wasn't for me. If that is checked dragging doesn't seem to occur.

[Anonymous]

Hi

THanks for the reply.

The coloured blocks on the FPMerchandising layer are intentionally all 1x1, an underlying database scales them depending on the value set in the db. I tried changing the units to Inches rather than Unitless but that didnt work either. 

The thing that strikes me as different is the quality of the background color in the screenshots i posted initially. The drawing that fails to show the object on insert background color looks...cloudier than the "good" drawing. 

My settings tell me that the drawing is 2dWireframe as expected, but are there other settings you know of that perhaps someone has set that has changed the drawing somehow and rendered if differently? For example, if i change the _VSCurrent variable to Wireframe then i can see the outline of the inserted block. In the "good" drawing, 2dWireframe is still the setting and i dont have to change it to Wireframe to see the object. 

Wow..that felt like a rant - sorry 🙂 This setting is really frustrating. 

[neaton]

For the screen color issue, in Options, Display, Color... the 2D Model space Uniform background color is 23,28,23 and 3D parallel projection Uniform background is Black. 2D Wireframe uses the 2D Model space color and Wireframe uses the 3D parallel projection color.

Nancy

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@Anonymous wrote:

My settings tell me that the drawing is 2dWireframe as expected, but are there other settings you know of that perhaps someone has set that has changed the drawing somehow and rendered if differently? For example, if i change the _VSCurrent variable to Wireframe then i can see the outline of the inserted block. In the "good" drawing, 2dWireframe is still the setting and i dont have to change it to Wireframe to see the object. 

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[Anonymous]

Thanks Nancy

It looks like one of the users changed the background color for 2dWireframe; i was concerned that they had changed the _VSCURRENT setting. 

[Anonymous]

Hi everyone

We found what the problem was, the developer was turning Layer 0 frozen on load as part of the external application launch. We were not seeing it in the other environment because we had also included a CAD startup script to turn it on! 

Thanks for the help in any case - much appreciated for everyones time. Sometimes it can be the silliest thing to cause the problem - and the simplest. 

[Alfred.NESWADBA]

Hi,

>> We found what the problem was, the developer was turning Layer 0 frozen

So you missed @pendean's message (6) "If I thaw/turn on all of your layers more content appears" 😉

- alfred -

[Anonymous]

um, well, yes - that would appear to be the case 🙂