mouse lagging

[erencanan1]

Hello , i have an MSI PULSE 17 B13VFK and when i use autocad my mouse cursor is so laggy. I tried both versions of the high power graphics card (game ready driver and studio ready driver) and i even tried my intergrated graphics(low power graphics card) and i watched a lot of tutorials online but nothing worked. I installed older versions of autocad and again, it didnt work.

Note: my low power graphics card:Iris XE, my high power graphics card:RTX 4060

If you can help i will be happy.

[pendean]

FYI IRISXE is never a choice you want to make if you have another choice for AutoCAD.

Share with us screenshots of your ABOUT and GRAPHICSCONFIG commands pop-ups please.

[RSomppi]

Have you tried a different mouse?

[erencanan1]

Yes i have tried other mouses 1 tried 10  @RSomppi 

[erencanan1]

[erencanan1]

[pendean]

Thank you for the screenshots @erencanan1 

1) Install the 2024.0.1 Update, you can get it from your Autodesk Account Page here https://manage.autodesk.com/cep/#products-services/updates
Restart your PC afterwards.

2) may I ask, why are you running in DirectX11 mode? If that did not help... Set GFXDX12 variable to 1 (that's a one) then restart AutoCAD/LT: see if that helps.

3) have you seen this long list of items to try

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Cursor-is-slow-or-...

4) In GRAPHICSCONFIG command, change the 2D Display Settings pulldown from "advanced mode" to one of the other choices. Text each one.

5) If all else fails, then turn off Hardware Acceleration as a last resort, does that help?

[RSomppi]

I would have stopped after trying 1 different one.

[erencanan1]

All failed and when i tried canceling hardware accelation but it didnt work. But thanks for your help

[pendean]

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@erencanan1 wrote:

All failed and when i tried canceling hardware accelation but it didnt work. But thanks for your help

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Open a support case with Autodesk if you are on subscription to seek out Autodesk Support's help:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-find-my-sup...

[RSomppi]

Does it happen with all files or just one?

[erencanan1]

i am using the student version so i cant send a ticket it says to upgrade my subscribtion