Hardware acceleration issue!!!

[david_gilmourMVMQN]

I have started a new job and AUTOCAD is set up a little differently from my previous company.
I have noticed that dotted lines  occasionally end with a space (not very professional looking).
I was then advised to turn off Hardware acceleration. This immediately worked!
But I import cloud scans and these won't work whilst hardware acceleration is turned off.
Whilst it's not the end of the world to continually switch Hardware acceleration on and off, it is annoying. 

I didn't have this issue in my previous role, so a solution must exist.
Does anyone know how to fix this?    

[CGBenner]

Hello @david_gilmourMVMQN & welcome!

Can you share an image of these dotted lines in both conditions (with HA on and off) so the experts here can see what you are dealing with?  Hopefully someone will recognize it right away.  Also, what version of Inventor are you working on?  Thanks!

[paullimapa]

Have you tried the following 

1.Enter at command prompt Gfxdx12 and set as 0 then restart AutoCAD 

If still no good:

2. Enter at command prompt GraphicsConfig and under 2d Display Settings select another option 

If still no good:

3. Try and search on your graphics cards manufacturer website a more recent driver for download and installation 

[david_gilmourMVMQN]

Hardware acceleration ON!

 

Hardware acceleration OFF!

I am using AutoCad 2024

[Valentin_CAD]

@david_gilmourMVMQN ,

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@david_gilmourMVMQN wrote:

... lines occasionally end with a space ... turn off Hardware acceleration. This immediately worked!

But

I import cloud scans and these won't work whilst hardware acceleration is turned off.

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This maybe an issue for Autodesk support to resolve.

• How to create a support case in Autodesk account?

• Error: "Point clouds are not displayed when hardware acceleration if off" when trying to view a poin...