Getting new serial number and product key

20191301063
Community Visitor
Community Visitor

Getting new serial number and product key

20191301063
Community Visitor
Community Visitor

I'm a student version user. I install version 2021 and then I decide to use version 2018, so I uninstall version 2021 and I install 2018. Now I can not activate my lisence, I just have serial number and product key for 2021. Could you give me another serial number and product key for version 2018?

 

Thank you,

 

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Alfred.NESWADBA
Consultant
Consultant

Hi,

 

>> Now I can not activate my lisence, I just have serial number and product key for 2021

Please login to the subscription manager (https://manage.autodesk.com), there you find all the serial numbers which are assigned to your account/contract.

 

>> Could you give me another serial number

We can't as we are users like you, and this here is the AutoCAD forum, not the Autodesk Installation & Licensing department.

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2025
------------------------------------------------------------------------------------

(not an Autodesk consultant)
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Grover_Puma
Advisor
Advisor

.

 


ACEPTA LA SOLUCION que responde a tu pregunta, esto ayudará a otros a encontrar respuestas de una manera mas sencilla.
Si te gusta esta publicación, dale ME GUSTA.

Saludos!
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Alfred.NESWADBA
Consultant
Consultant

Hi,

 

@Grover_Puma 

you know that you show your serial number for someone else to use it?

Serial numbers should never be shown in public forums.

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2025
------------------------------------------------------------------------------------

(not an Autodesk consultant)
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Grover_Puma
Advisor
Advisor

thanks...


ACEPTA LA SOLUCION que responde a tu pregunta, esto ayudará a otros a encontrar respuestas de una manera mas sencilla.
Si te gusta esta publicación, dale ME GUSTA.

Saludos!
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AhmedA.Rahman
Enthusiast
Enthusiast

@20191301063  What program is used?

Ahmed Abdel Rahman
CADD Manager

Autodesk Ambassador GOLD
Autodesk Certified Professional

Please select the Accept as Solution button if my post solves your issue or answers your question.
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DarrenP
Consultant
Consultant

you need to request a 2018 license the same way you requested 2021

from here: https://www.autodesk.com/education/free-software/autocad

DarrenP
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