Fatal Error AutoCAD 2016

[Anonymous]

By editing materials autocad 2016 generated a fatal error !!! every time and  sometime an information appears on the right of the sreen about the AMD graphic card....

FATAL ERROR 0X1128 33e91230h

It doesn't happen in autocad 2017 !!! It works properly

[Alfred.NESWADBA]

Hi,

welcome @Anonymous.autodesk.com!

>> sometime an information appears on the right of the sreen about the AMD graphic card

Please show us a screenshot with that information details.

Some default questions:

• do you have your AutoCAD 2016 up-to-date (all service packs installed)?
• what operating system do you have?
• does that happen only for some specific drawings or also when you start AutoCAD with a new (original AutoCAD) template and start then the material editor?

- alfred -

[Anonymous]

Hi



Up date done Service pack 1 installed

Running On windows 10

All drawings, new and old

Own template and standard acadiso3d template



Riccardo



_________________________________________________



Hi,



welcome @Anonymous.autodesk.com!



>> sometime an information appears on the right of the sreen about the AMD graphic card

Please show us a screenshot with that information details.



Some default questions:
do you have your AutoCAD 2016 up-to-date (all service packs installed)? what operating system do you have? does that happen only for some specific drawings or also when you start AutoCAD with a new (original AutoCAD) template and start then the material editor?



- alfred -

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Riccardo Poletti
Architecte HES
Autodesk Certified Trainer

Altran Switzerland


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[Alfred.NESWADBA]

Hi,

well, in that case my next step would be to create a new Windows user on that system (starting with admin permissions), login with that account and try the same steps again. This starts with a clean AutoCAD profile and that gives you the chance to isolate the error, if it's user-profile based or if it's the installation of AutoCAD itself.

- alfred -

[Anonymous]

Thanks I will try it

Riccardo Poletti
Architecte HES
Autodesk Certified Trainer

Altran Switzerland


[cid:image001.jpg@01D19BBB.01501470]

[Description : cid:image002.png@01CD7FC1.087D0880]

Avenue de Rumine 13, CH-1005 Lausanne,
Quai du Seujet 16, CH-1201 Genève
Switzerland
GENEVE * LAUSANNE * ZURICH * BASEL

Tel. : 0041 (0) 58 122 122 1
Fax : 0041 (0) 58 122 122 9


riccardo.poletti@altran.ch
www.altran.com

Please consider the environment before printing.
"This message and any attachments (the "message") are confidential and intended for the sole use the address(es). Any unauthorised copy or dissemination is strictly prohibited. If you are not the intended recipient, please notify us promptly and delete such message from your inbox."