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fail to download

4 REPLIES 4
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Message 1 of 5
Anonymous
454 Views, 4 Replies

fail to download

what shoud i do? i can finish downloading the software because there's an error..and i try to download it again quite sometimes but all i can see is this..Untitled.png

4 REPLIES 4
Message 2 of 5
Alfred.NESWADBA
in reply to: Anonymous

Hi,

 

welcome @forums.autodesk.com!

 

>> what shoud i do?

What have you tried from >>>here<<<?

 

Most common solution is to download the software (instead of using the "install now" option) from Autodesk Virtual Agent >>>click<<< (all files) and run the installation then with the local /downloaded file(s).

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2024
------------------------------------------------------------------------------------

(not an Autodesk consultant)
Message 3 of 5
Anonymous
in reply to: Alfred.NESWADBA

i already disable my anti-virus but still..i cant download the software..and error:8 is still popping..tnx

Message 4 of 5
Alfred.NESWADBA
in reply to: Anonymous

Hi,

 

>> but still..i cant download the software

In the list of suggestions/search results in my first link there is more than just one suggestion "turn off antivirus" to be found 😉

 

AND:

I guess you have not followed my second link with downloading from Virtual Agent, am I correct?

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2024
------------------------------------------------------------------------------------

(not an Autodesk consultant)
Message 5 of 5
JDMather
in reply to: Anonymous


@Anonymous wrote:

i already disable my anti-virus but still..i cant download the software..and error:8 is still popping..tnx


Post url link of where you are attempting to get the download of install files.


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