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error installing upgrade

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bcsnyder2
Enthusiast
153 Views, 1 Reply
‎02-03-2024 07:10 AM
‎02-03-2024 07:10 AM

error installing upgrade

Trying to install 2024 AutoCAD update.  Keep getting msg "An error occurred while preparing for installation. Please exit and start the install again."  There is no explanation so I'm clueless as to how to get past this hurdle.

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vinodkl
Mentor
in reply to: bcsnyder2
‎02-03-2024 07:35 AM
‎02-03-2024 07:35 AM

Hello @bcsnyder2 

 

Please try the solution provided in the article below to resolve this issue:

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/An-Error-occurred-... 

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ವಿನೋದ್ ಕೆ ಎಲ್( System Design Engineer)



Likes is much appreciated if the information I have shared is helpful to you and/or others.

Please mark "Accept as Solution" if my reply resolves the issue or answers your question, to help others in the community.
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