Error: Device Not Found When Using Overrides from SSM and DWGToPDF.pc3

[Jason.Piercey]

Using vanilla 2016, anyone else having same error?  2015 works fine.

Manually plotting using the pagesetup defined in the template works fine.  Using SSM overrides pointing to same template/pagesetup produces the error.

I'll have to go back to 2015 until this is resolved in 2016.

[Jason.Piercey]

Tried same template/pagesetup via network and local location.  Same issue with SSM only.

[Jason.Piercey]

Selecting multiple pages produces this errror

ERROR: Device not found

Selecting a single page produces this error

ERROR: Invalid path

I assume the SSM is simply broken in 2016 with regards to publishing to PDF via overrides.

[Jason.Piercey]

This appears to be a path issue.  In the SSM, if I change the Sheet Set PDF Publish Options to use C:\Temp rather than C:\Users\UserName\Documents, selecting a single sheet then publish with overrides works.  If I select multiple sheets, I get the Device Not Found error.

Using AutoCAD 2016 and Windows Server 2012 Essentials.

Comments anyone?

[Jason.Piercey]

Publish with overrides works fine for everone else?

[ahoffpauir]

I have the same problem. Ive tried recreating DWG to PDf. and it did not work. I would love to find a solution for this. 

[Jason.Piercey]

Good to know I'm not the only one with this issue.

The same Paths, DST, DWT, PC3, and Pagesetup work fine using 2015.  2016 is broken.

[zalant]

Here's the test I just performed. Please let me know if this mirrors what you're doing (or have done at some point).

1. New drawing.
2. Switch to a layout tab.
3. Page Setup Manager.
4. Create new, named page setup, using the DWGtoPDF.pc3.
5. Save the file as 'SSM Override.dwt'.
6. SSM
7. Open the sample IRD Addition sheet set.
8. Edit the sheet set properties and point the override to the DWT file created in step 5.
9. Right-click the sheet set, go to Publish > override, choose the page setup created in step 4.

This worked fine for me, and produced a PDF in the default, My Documents folder. As a test, please go through these same steps, and post back here what the result is.

Are the DWT files you're using (which contain your page setups) pointing to the DWGtoPDF.pc3 from a previous AutoCAD version, by chance?

Have you tried recreating the DWT file with page setups, pointing to the DWGtoPDF.pc3 from your current version of AutoCAD?

[ahoffpauir]

I found a solution to my problem. The pagesetup had to be set to layout instead of window.

[zalant]

Great to hear that switching from window to layout cleared things up for you! Hopefully, we'll hear from the OP in this thread and see if that suggestion helped them, as well.

[Jason.Piercey]

My pageetups are set to extents, which is a valid option.

[Jason.Piercey]

I'll try those steps and report back.

Tried DWGtoPDF.pc3 from the shipping 2016 version dated 10/10/2014. Same errors.

I have not recreated my templates and/or pagesetups. I shouldn't have to since they have all worked fine for many years across multiple versions. I have updated some pagesetups (for physical hard copies) from using a network printer to a locally installed printer, but that has nothing to do with DWGtoPDF.pc3.

[Jason.Piercey]

Zalant,

Are you using a roaming profile?

[zalant]

I'm not using roaming profiles. My testing was done on a standard PC with Windows 7 Enterprise.

[Jason.Piercey]

My profile is roaming.  Windows 7 Pro client on Windows Server Essentials 2012.  I still need to try your steps, but I suspect this may be a roaming profile and/or a WSE2012 issue.

[zalant]

How goes the battle, Jason? Any better luck with different testing scenarios?

I recently had another support case involving the Sheet Set Manager and page setup override templates. In the testing for that case, I found that after I created a new template (DWT) file, all worked well from all of my machines, no matter where the files were stored. I didn't gather whether your page setup overrides were created in 2016, or if they were held over and re-used from 2015. Between versions of AutoCAD, the DWGtoPDF.pc3 file does get modified, so those various tweaks could cause what you're experiencing, if the page setup override file was not created in the current release of AutoCAD.

[Jason.Piercey]

I've not done any further testing on this issue.  My pagesetup overrides were not created in 2016 but they have been modified/updated with 2016.  I am using the 2016 version of DwgToPdf.pc3

[Anonymous]

Hi I was wondering if there was a solution to this or not?

I've also been getting the "Error: Device not found" message as well, but only when publishing using multiple sheets using an page setup override and using pdftodwg.pc3.  It will print one page just fine using the sheet set manager override, or publishing using a page setup with the pc3 file.  If I export to PDF I can do multiple sheets as well, but again it won't work with using the page-setup within the drawings or an override from the sheet set manager (preferred).

Also to note: this is only on Autodesk AutoCAD based 2016 products, because the .pc3 file we have on the server works for all of the other versions, so I know it's not corrupted as one troubleshooting solution suggested.
I also checked to see if the problem was with the .pc3 file created from an older version of CAD, but still had the same result with the one out of the box from AutoCAD & C3D 2016.

I've also taken a look at the page-setups being Layout, Extents, ect...as others have suggested, but no change.  Makes sense considering I can still publish one sheet and it turns out great, but multiple sheets to no avail. 

Someone also suggested in here that the file path to my documents under the publish options may have done it, but I'm still getting the same error message regardless of the original temp file location, my documents, and others.

Anyways, as annoying as this is I've been using 2015 for producing PDFs, I'm running out of things to try.

Any Help is much appreciated!

[ahoffpauir]

I put a support request with Autodesk for this and they have elevated the problem to there develoment team. I will be fix in with in a form for an update for autocad at somepoint. 

[thejac]

EDIT: This was working, but something changed and now it's not working again.  Back to the drawing board.

I had this same issue and stumbled along a similar issue mentioned on this site:

http://forums.augi.com/showthread.php?149836-Publish-to-pdf-not-working

This solution worked.  I wiped out our custom shared DWG to PDF.pc3 file and corresponding DWG to PDF.pmp file, then I went to:

C:\Users\<username>\AppData\Roaming\Autodesk\C3D 2016\enu\Plotters

Copied the DWG to PDF.pc3 and pasted it to our shared PC3 location.  Then I set it up again from scratch and now Page Setup Overrides are working.  It appears to be very touchy regarding the PC3 file.