Cursor disappears only on drawing window

[Anonymous]

Hello.

The entire drawing window seems to be unresponsive; I can't see any drawing. The cursor also disappears when I hover over it. It is however visible and perfectly functional when I hover over any other part of the screen, including AutoCad's ribbon/bottom controls. This goes for both Models and Layouts of every dwg file I've opened.

When I click Layout then Start, going back to the drawing the drawing window appears completely white in both Model and Layout; when I click Model then Start, the drawing window appears black.

This first happened in AutoCAD 2018; I tried to repair and reinstall to no avail. After shutting the computer off then back on the program appeared to work fine for a short while, but all the lines in a drawing had multiplied 10x.

Then I uninstalled the program and downloaded the 2019 version, where the invisible cursor + drawing problem is showing again.

Any suggestions?

Thanks

[TheCADnoob · Accepted solution]

have you tried turning off hardware acceleration or anything like that?

https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-e...

[jayhar · Accepted solution]

Aside from changing your video card, here are some things that may stop the crosshairs from disappearing:

 Update or reinstall your video driver.

 Turn off the video driver icon that shows on the status bar by the time.

 Turn off Aero by choosing the Windows Basic or Classic desktop theme.

 Go into 3DCONFIG within AutoCAD, click the Manual Tune button, and turn off hardware acceleration.

 Turn off the ViewCube.

 Turn off Autosave.

When the crosshairs disappear, here are some things that might bring them back:

 Click anywhere on the ribbon.

 Move the mouse cursor over top of the Viewport Controls in the upper-left corner of the drawing window.

 Change visual styles.

 Switch between model and layout tabs.

 Turn the ViewCube on or off.

 Minimize and then restore AutoCAD.

 Close and reopen the drawing.

 Exit and relaunch AutoCAD.

 Change the color of the crosshairs.

 Open a blank AutoCAD template, copy the model using COPYBASE from a point within the model and then paste the  model to 0,0

[Anonymous]

I just started using Autocad Architecture 2019, and had my cursor/crosshairs disappear - but only in modelspace viewports.  My drawing has two viewports in paper space - the viewports were clipped (not the standard rectangle), and when I went into modelspace through the viewport, as I zoomed in with the mouse wheel, my crosshairs disappeared.  My cursor would reappear if I hovered over the ribbon, or the bottom info bar, but as soon as I went into the drawing proper, the cursor would vanish and no crosshairs would appear - interestingly if my ghost crosshairs passed over a line or object, it would light up like it normally does - which indicates it's a graphics issue.    I'm running a Dell M6700, w/ 16gb ram and a Quadro K4000 vid card (my rig is a dell laptop), so it's got plenty of horsepower - and my system is up to date. 

Things I tried?  I've exited out of the program, and that seems to work OK for a bit, then randomly, the vanishing crosshairs occurs.  One thing I did try was in the Options, I turned off "demand load xrefs", since by default, it's set to 'enabled with copy' and that can slow things down noticably.  Not sure if it helped or not with my crosshair issue, but it does speed things up a hair.  What ended up working for me was re-entering paper space so my crosshairs reappeared, saving, exiting the drawing, opening up the drawing + zoom extents - I  double clicked into the offending viewport.  The crosshairs appeared.  Great.  Then, I zoomed in, and the crosshairs maintained no matter my level of zoom within the viewport.   It sure is a weird issue.

One thing you may try which also worked is clicking the 'maximize viewport' while in paperspace, it seemed much more reliable than working within the viewport the standard way.

[pendean]

Post a screenshot of your ABOUT and GRAPHICSCONFIG commands pop-ups please.

And let us know mouse and mouse-driver you might be running as well.
TIA

[Anonymous]

I found my snap setting had been set to 100000 so the next snap point was off the screen, hence no crosshairs. Setting this back to 1 and turning off snap and my crosshairs were back to normal.