Autodesk DWG. This file is a TrustedDWG last saved by an Autodesk application

[Anonymous]

I have two student installs

one on home system one on laptop

I can open and edit all files on home system and school computer, but on my laptop, i get this message

Autodesk DWG.  This file is a TrustedDWG last saved by an Autodesk application or Autodesk licensed application.

worked  fine the first time i open cad and edited a drawing, and has had this red screen and message ever sence.

[Anonymous]

I also can start a new file but can not see the line etc.

[Alfred.NESWADBA]

Hi,

>> but on my laptop, i get this message

Hey, that message just shows you "all is fine" ... what is the problem?

- alfred -

[pendean]

That message is at the commandline, comes up for most of us, and it in no way, shape or form interrupts your drafting or opening of a file. It's AutoCAD telling you the file you opened is from AUTOCAD, and not a 3rd party CAD file.

Is there something else going on that you did not mention that is slowing you down getting into a file?

[JDMather]

You can use the built-in Windows Snipping Tool to grab screen captures - no need for a camera.

[Anonymous]

Does kind of seem like there is a graphics issue because the program almost functions normally, when I open a new file just can't see the lines being drawn.

[JDMather]

---

@Anonymous wrote:

.... when I open a new file just can't see the lines being drawn.

---

Are you attempting to draw on a hidden layer?

Attach file here that exhibits this behavior.

Can you see geometry on previously created files?

[Anonymous]

Every file I open it behaves the same and the files work perfectly on my home system and the school system

Sent from my iPhone

[JDMather]

You are not explaining the problem very well.

The information in your original post is perfectly normal.

Q1. Can you start a New File?

[JDMather]

---

@Anonymous wrote:

I also can start a new file but can not see the line etc.

---

I see that you already answered Q1.

Save and attach the file here. 

[Emmsleys]

Hello @Anonymous

Welcome to the Autodesk Community!

To give the rest of the community members and myself a better idea of what your issue seems to be please create a AutoCAD screencast video. This is a free application that basically records everything on your computer and captures commands used. 

The more information you provide the easier it is for the community to provide possible solution options. 

Please look to this link for the free Autodesk Screencast download and tutorial video. Go ahead and capture your issue using the application and post it back to this forum thread. 

Thanks for your participation, Happy Posting

[Anonymous]

As I stated in my last message I start a new file and it looks like it's working I cannot see the lines that are drawn

Sent from my iPhone

[Emmsleys · Accepted solution]

Ok so to recap; 

• Happening with all files even a brand new file 
• Unable to see new lines on drawn BUT are you able to see any work within a working drawing file? 
• ONLY happening on your LAPTOP. PLEASE provide your system specs, which other releases you have/had of AUTOCAD on this operating system. 
• If you suspect it is a graphics issue, have you verified your hardware meets the AutoCAD system requirements? 
• any recent updates made to your graphics card? Have you applied them. 

Troubleshooting steps you should try; 

1. Log on as a different windows user, does the issue still happen?

2. Uninstall/ Re-install Microsoft C++

3. Uninstall/ Re-install Microsoft .NET

4. Reset to settings to defaults

5. Apply all updates/service packs  

If that still doesn't not help or work I would recommend a Selective start up and then a uninstall/reinstall . 

Steps for a selective start-up 

1. On the keyboard, hold down the WINDOWS key and then hit R.
2. In the Run window, type MSCONFIG and then click OK.
3. Click on "Normal startup" if it is not selected already.
4. Under the Services tab, at the bottom of the window put a check on "Hide All Microsoft Services" and then click "Disable All."
5. Under the Services tab, put a check in front of the FLEXnet Licensing Service; there could be two and may include 64 in the name.
6. Under the Startup tab, click "Disable All."
7. Click OK and then click Restart when prompted.

Turn off antivirus or internet security software if it has re-enabled itself. If it still works good under a selective startup, then go back into MSCONFIG and turn on all the services and reboot. This will tell you if the issue is coming from a service or a startup item. Once you know that, you can then go through the list, turning on one or two at a time (make notes as you go along), using a process of elimination to find the conflicting item. 

To put the computer back to a normal startup, open up MSCONFIG again and click "Normal startup" under the General tab. Click OK and then Restart.

[Emmsleys]

@Anonymous, 

Following back with you on this issue. We haven't heard of any updates or if you tried any of the steps I suggested. 

Please post back in the thread if you are still having an issue with AutoCAD I'm sure the community will be more than happy to help.

Hope all is well.

[Anonymous]

I have the same massage.....
I worked on one of my old file then I save it when I open the file the massage ( Autodesk DWG. This file is a TrustedDWG last saved by an Autodesk application) appears to me while opening..... then most of the thing that I edit disappear and the things that I moved disappear as well.
I open the file on another computer but it doesn't work as well ... I opened a new file and copy one of my plans which has one of the window dissaper but when I move it to the other file it appears however, this the only thing that appears... What should I do?

[Anonymous]

Hello there.
I have not been able to open a dwg that I had previously unhappily opened in the 2014 LT version.
"AutoDesk dwg." This file is a TrustedWWG is saved in an autodesk application or autodesk licensed .... "information is coming out of the line.
The file opens but I can not see a layer even though all of the layers are open.

[JDMather]

Can you attach *.dwg file here that exhibits this behavior?

[Anonymous]

file size is 60 MB. If you can send me your mail address as a specific message, I can send the file via mail. Thank you

[Anonymous]

Do you find solution with your problem?
if you find, please tell me.

[Alfred.NESWADBA]

Hi,

>> Do you find solution with your problem?

Where is the problem when getting the message "it's a trusted file"?

- alfred -