autocad won't draw or move as it needs

[Lena_DeliensC3KJD]

I have a problem with my autocad. When I want to use the move tool or array base point or simply draw it starts working in a square, can't click on what I need because it won't let me. what's the best thing to do about this? I have autoCAD 2024

[Valentin_CAD]

@Lena_DeliensC3KJD ,

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@Lena_DeliensC3KJD wrote:

... can't click on what I need because it won't let me. 

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• Unable to select objects in AutoCAD

It sounds like you need to Reset AutoCAD to defaults:

Follow the instructions in the article: How to reset AutoCAD to defaults

[jayhar]

1. Update AutoCAD: Make sure you have the latest updates and patches installed for AutoCAD 2024. Autodesk regularly releases updates to address software issues and improve performance. Check the Autodesk website or use the Autodesk Desktop App to ensure your software is up to date.

2. Reset AutoCAD settings: Resetting AutoCAD's settings can often resolve unexpected behavior. You can do this by typing "OPTIONS" in the command line, then selecting the "Profiles" tab and choosing "Reset." This will restore the default settings. Remember to save any custom settings or configurations before resetting.

3. Check for conflicts with other software: Sometimes, conflicts with other software or system settings can cause issues with AutoCAD. Try temporarily disabling any antivirus or security software to see if it resolves the problem. Additionally, ensure that your computer meets the system requirements for AutoCAD 2024.

4. Update graphics drivers: Outdated or incompatible graphics drivers can lead to graphical glitches or performance issues in AutoCAD. Visit the website of your graphics card manufacturer (e.g., NVIDIA, AMD, Intel) and download and install the latest drivers for your specific graphics card model.

5. Disable hardware acceleration: In some cases, disabling hardware acceleration can help resolve graphics-related issues. To do this, type "OPTIONS" in the command line, select the "System" tab, and uncheck the "Enable hardware acceleration" option. Restart AutoCAD to apply the changes.

6. Repair or reinstall AutoCAD: If the above steps do not resolve the issue, consider repairing or reinstalling AutoCAD. You can do this through the Control Panel (Windows) or the Applications folder (macOS) by selecting AutoCAD and choosing the repair or uninstall/reinstall option.

[Lena_DeliensC3KJD]

I did try to set autocad to defaults but it didn't work

[Michiel.Valcke]

Does it still happen if after you've pressed F9? Could be a description of what happens when you have Grid Snap active.

[Lena_DeliensC3KJD]

it still happens.

[Michiel.Valcke]

If you have tried all the above suggestions without succes we might need more clues, can you give us a screen capture of the effect?

[pendean]

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@Lena_DeliensC3KJD wrote:

it still happens.

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Open a support case with Autodesk if you are on subscription to seek out Autodesk Support's help:
https://knowledge.autodesk.com/customer-service/account-management/users-software/support-options/we...