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AutoCAD hangs when opening particular dwg

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Message 1 of 9
Anonymous
615 Views, 8 Replies
‎10-08-2014 04:28 PM

AutoCAD hangs when opening particular dwg

Anonymous
Not applicable
‎10-08-2014 04:28 PM

A client has sent me files purported to be created by AutoCAD 2015, but my AutoCAD is unable to open them. Everytime I try, my AutoCAD becomes unresponsive and I have to ctrl-alt-del and end task. I have asked them to send me different versions and even dxf but the problem remains and I am out of ideas.

 

I have tried to insert the file as a block into a new drawing and it freezes also.  On a fun note, the files are able to open in Truview, but that is useless to me.

 

files attached.

 

help.

 

I have

AutoCAD 2015 full version

Windows 8.1

i7 core

8.00 GB ram

64-bit

 

 

 

f-plan_2.dwg
f-plan_1.dwg
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‎10-08-2014 04:28 PM

AutoCAD hangs when opening particular dwg

A client has sent me files purported to be created by AutoCAD 2015, but my AutoCAD is unable to open them. Everytime I try, my AutoCAD becomes unresponsive and I have to ctrl-alt-del and end task. I have asked them to send me different versions and even dxf but the problem remains and I am out of ideas.

 

I have tried to insert the file as a block into a new drawing and it freezes also.  On a fun note, the files are able to open in Truview, but that is useless to me.

 

files attached.

 

help.

 

I have

AutoCAD 2015 full version

Windows 8.1

i7 core

8.00 GB ram

64-bit

 

 

 

f-plan_2.dwg
f-plan_1.dwg
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8 REPLIES 8
Message 2 of 9
pendean
Community Legend
in reply to: Anonymous
‎10-08-2014 04:59 PM

pendean
Community Legend
Community Legend
‎10-08-2014 04:59 PM

You need to get some other dwg-compliant software to fix DWG files from foreign vendors, then you can open them in AutoCAD more easily. I used Draftsight to get into these and clean them up first.

f-plan_1.dwg
f-plan_2.dwg
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‎10-08-2014 04:59 PM

You need to get some other dwg-compliant software to fix DWG files from foreign vendors, then you can open them in AutoCAD more easily. I used Draftsight to get into these and clean them up first.

f-plan_1.dwg
f-plan_2.dwg
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Message 3 of 9
Anonymous
in reply to: pendean
‎10-08-2014 05:20 PM

Anonymous
Not applicable
In response to pendean
‎10-08-2014 05:20 PM

f-plan_1.dwg works!

 

But f-plan_2.dwg still hangs up on my computer. Is there something going on with my computer or it's settings?  Can you do an AECTOACAD export on f-plan_2? Any other suggestions would be greatly appreciated. 

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‎10-08-2014 05:20 PM

f-plan_1.dwg works!

 

But f-plan_2.dwg still hangs up on my computer. Is there something going on with my computer or it's settings?  Can you do an AECTOACAD export on f-plan_2? Any other suggestions would be greatly appreciated. 

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Message 4 of 9
pendean
Community Legend
in reply to: Anonymous
‎10-09-2014 05:30 AM

pendean
Community Legend
Community Legend
In response to Anonymous
‎10-09-2014 05:30 AM

Both files open fine here in plain jane AutoCAD2015. There are no AEC/Proxy objects in these files.

 

Did you install SP2 for 2015? I did not, but other than that I'm not sure why your AutoCAD 2015 is hanging with the files I posted.

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‎10-09-2014 05:30 AM

Both files open fine here in plain jane AutoCAD2015. There are no AEC/Proxy objects in these files.

 

Did you install SP2 for 2015? I did not, but other than that I'm not sure why your AutoCAD 2015 is hanging with the files I posted.

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Message 5 of 9
braudpat
Mentor
in reply to: Anonymous
‎10-09-2014 05:47 AM

braudpat
Mentor
Mentor
In response to Anonymous
‎10-09-2014 05:47 AM

 

Hello from France

 

Welcome to the Autodesk/AutoCAD Forums !

 

I have purged your DWGs and cleaned up (maybe a little bit too much) them (with special tools) and I haven't any problem with ACAD 2012/2014/2015 !

 

So please test ...

 

Patrice ( Supporting Troops ) - Autodesk Expert Elite
If you are happy with my answer please mark "Accept as Solution" and if very happy please give me a Kudos (Felicitations) - Thanks

Patrice BRAUD

EESignature


f-plan_1_2.zip
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‎10-09-2014 05:47 AM

 

Hello from France

 

Welcome to the Autodesk/AutoCAD Forums !

 

I have purged your DWGs and cleaned up (maybe a little bit too much) them (with special tools) and I haven't any problem with ACAD 2012/2014/2015 !

 

So please test ...

 

Patrice ( Supporting Troops ) - Autodesk Expert Elite
If you are happy with my answer please mark "Accept as Solution" and if very happy please give me a Kudos (Felicitations) - Thanks

Patrice BRAUD

EESignature


f-plan_1_2.zip
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Message 6 of 9
Anonymous
in reply to: pendean
‎10-09-2014 06:45 AM

Anonymous
Not applicable
In response to pendean
‎10-09-2014 06:45 AM

Yes I have SP2 installed for 2015.

 

So apparently something is wrong with my computer and/or autocad installation.

 

What is the best procedure to do a clean reinstall?

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‎10-09-2014 06:45 AM

Yes I have SP2 installed for 2015.

 

So apparently something is wrong with my computer and/or autocad installation.

 

What is the best procedure to do a clean reinstall?

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Message 7 of 9
Anonymous
in reply to: braudpat
‎10-09-2014 06:56 AM

Anonymous
Not applicable
In response to braudpat
‎10-09-2014 06:56 AM

Thanks for trying from France.

 

Your versions (both) still don't work on my AutoCAD.  Apparently the next step is to uninstall SP2 or do a clean re-install of autoCAD...

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‎10-09-2014 06:56 AM

Thanks for trying from France.

 

Your versions (both) still don't work on my AutoCAD.  Apparently the next step is to uninstall SP2 or do a clean re-install of autoCAD...

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Message 8 of 9
braudpat
Mentor
in reply to: Anonymous
‎10-09-2014 07:13 AM

braudpat
Mentor
Mentor
In response to Anonymous
‎10-09-2014 07:13 AM

 

Hello

 

YES my 2015 is with SP1 and NOT with SP2 ! Because I am very careful ...

The SP2 for 2015 seems to generate some "strange side" bad effects !?

So Good Luck !

 

Patrice ( Supporting Troops ) - Autodesk Expert Elite
If you are happy with my answer please mark "Accept as Solution" and if very happy please give me a Kudos (Felicitations) - Thanks

Patrice BRAUD

EESignature


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‎10-09-2014 07:13 AM

 

Hello

 

YES my 2015 is with SP1 and NOT with SP2 ! Because I am very careful ...

The SP2 for 2015 seems to generate some "strange side" bad effects !?

So Good Luck !

 

Patrice ( Supporting Troops ) - Autodesk Expert Elite
If you are happy with my answer please mark "Accept as Solution" and if very happy please give me a Kudos (Felicitations) - Thanks

Patrice BRAUD

EESignature


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Message 9 of 9
Anonymous
in reply to: pendean
‎10-11-2014 12:52 AM

Anonymous
Not applicable
In response to pendean
‎10-11-2014 12:52 AM
Accepted solution

As mentioned by a few others, the culprit was SP2.  I uninstalled SP2 and now the files open fine. Thank you for the suggestions.

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‎10-11-2014 12:52 AM

As mentioned by a few others, the culprit was SP2.  I uninstalled SP2 and now the files open fine. Thank you for the suggestions.

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