Autocad freezing every few minutes (in more than one computer)

Autocad freezing every few minutes (in more than one computer)

pedrolpengcivil22
Explorer Explorer
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Message 1 of 12

Autocad freezing every few minutes (in more than one computer)

pedrolpengcivil22
Explorer
Explorer

In more os less 4 months, the Autocad 2022 started with freeze each 5 minutes (and the duration of freeze is about 30 seconds),...I bought a new computer (Nitro 5 with 16gb ram GTX 1650) and i'm with the same issue (i have two computers, both ACER)...

 

I realized two interesting things.

 

1 - When i open AUTOCAD and REVIT at the same time, the issue simply disappears...

2 - The freeze interval and his duration has exacly the SAME TIME...FREEZE occours each 5 minutes and the freeze duration 30 seconds (and again again again)

 

Here i have a printscreen of my desktop manager, that show us the "Not responding" during the 30seconds of FREEZE.

 

Here i have a printscreen of my desk manager, that show us the "Not responding" during the 30seconds of FREEZE.NOT RESPONDING.png

 

Please, help me...this issue has been harmful for me bcuz my work is being harmed...

 

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Accepted solutions (1)
1,039 Views
11 Replies
Replies (11)
Message 2 of 12

RobDraw
Mentor
Mentor

What is your autosave interval?


Rob

Drafting is a breeze and Revit doesn't always work the way you think it should.
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Message 3 of 12

paullimapa
Mentor
Mentor

Try some of the following:

I assume you've already tried just opening AutoCAD with an empty drawing and see if it freezes after 5 minutes.

If you're running on a network, disconnect it and see if AutoCAD still freezes.

Disable all power save options like screensavers, putting computer to sleep and etc.

Disconnect from internet & disable any anti-virus, malware detection software temporarily to see if AutoCAD freezes

Test by running AutoCAD using only the minimal peripherals: Keyboard, Mouse, Monitor

In AutoCAD run 3dConfig command and see if Hardware Acceleration can be turned Off 

How to reset AutoCAD to defaults | AutoCAD | Autodesk Knowledge Network

 


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
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Message 4 of 12

pedrolpengcivil22
Explorer
Explorer

My autosave is each 10 minutes

imagem_2022-06-18_071825314.png

i'll disable

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Message 5 of 12

pedrolpengcivil22
Explorer
Explorer

Ok Pauli, i'll try this solutions

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Message 6 of 12

pedrolpengcivil22
Explorer
Explorer
did not work...i tried all solutions of paulli_apa + disable autosave and did not work anything.


 

Message 7 of 12

paullimapa
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Mentor
Accepted solution

What are the windows operating systems on both computers?

Have you tried installing an older version of AutoCAD to see if the momentary freeze occurs as well?&


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
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Message 8 of 12

pedrolpengcivil22
Explorer
Explorer

What are the windows operating systems on both computers?

In my nitro 5 currently is Windows 10 PRO (but i tried with Home and Enterprise)

In my another computer (Acer A-515) is Windows 10 HOME...

Have you tried installing an older version of AutoCAD to see if the momentary freeze occurs as well?&

No...it's a very good idea. I'll try in my old computer (bcuz i'm working in the Nitro) and while i'm working, i'll try with a old version...what do you recommend? 2019, 2018, 2017? 

 

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Message 9 of 12

paullimapa
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Mentor

I assume you’ve installed the latest windows updates as well as the latest AutoCAD 2022 Updates?

As for AutoCAD Versions to test, go with older 2021 and newer 2023


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
Message 10 of 12

pedrolpengcivil22
Explorer
Explorer

It worked !!! I tried the Autocad 2019 and the Freeze disappeared...Thank u so much 😉

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Message 11 of 12

paullimapa
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Mentor

great...now if you're really adventurous...try more later versions all the way up to 2023 to see if they also work


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
Message 12 of 12

pedrolpengcivil22
Explorer
Explorer

Right !

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