AUTOCAD CRASHES WHILE USING offset command

[chiaradonetti]

Good evening, 

i have an Autodesk account with a student licence and i wanted some clarfication on a program crash that i esperience frequently. This block occurred when i tried to offest a sline, which makes mi unable to continue the work and even prevents me from closing the Autocad 2d program. This hang occurs only when i use the "offest" command. It is a pc problem or a program bug? 

Thanks for the attention. Best regards. 

[ The subject line of this post has been edited for clarity by @pendean Original: AUTOCAD 2D CRASHES WHILE USING CERTAIN CONTROLS]

[pendean]

@chiaradonetti Share with us screenshots of your ABOUT command pop-up as well as your GRAPHICSCONFIG command pop-up please.

If you've never done that before today here is how:
https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots

[Valentin-WSP]

@chiaradonetti ,

Consider the suggestions on these links:

• AutoCAD products randomly crash or freeze
• AutoCAD crashes or freezes when using most commands

[chiaradonetti]

Thank you, 

i'm attaching the screenshot of my computer when autocad 2d stop working after the offset command. The other computer's major commands and software remain fully functional. 

[pendean]

@chiaradonetti You forgot to share the screenshots of the two pop-ups I inquired about in my first rely, can you try again?

[chiaradonetti]

[chiaradonetti]

[chiaradonetti]

Sorry, i spam to you 2 errate images. This is the correct one maybe.