Autocad Application has stopped working

[Anonymous]

I cant seem to load Autocad or Autocad Architecture. i am getting the following error "Autocad Application has stopped Working" I searched on line and I tried a couple of suggestions on line. I have installed all windows updates and updated video driver. Any suggestions would be great Problem signature: Problem Event Name: APPCRASH Application Name: acad.exe Application Version: 27.0.52.0 Application Timestamp: 56b6cb23 Fault Module Name: ddumd.dll Fault Module Version: 8.1.0.2443 Fault Module Timestamp: 56384394 Exception Code: c0000005 Exception Offset: 000000000002f234 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 4105 Additional Information 1: 6103 Additional Information 2: 610302fcf656670bee542f3cc7b87805 Additional Information 3: 188e Additional Information 4: 188e59aef1143fb2ea38d86e4ff6862c Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Thanks Tony

[pendean]

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-...

https://knowledge.autodesk.com/support/autocad-architecture/troubleshooting/caas/sfdcarticles/sfdcar...

[john.vellek]

Hi @Anonymous,

I am checking to see if @pendean's suggestions helped or if you continue to have problems.  Has the problem just started? If so, can you check your event logs to see what updates might have been made recently? It is possible that even a Video Card driver is causing this issue.

Please list for me:

AutoCAD version (2017?)

Operating System

Graphics Card and driver.