Autocad and Acrobat conflicts

[douglas]

I am landscape architect and I recently purchased a new computer with i9 intel,  Geforce TX3080.  128 GB memory, etc.  For some reason when I run Adobe Acrobat and Autocad at the same time I have all kinds of issues.  Both programs running together slow considerably, sometimes becoming unusable.  I often have one freeze as I'm using it and need to shut programs down with control-alt-del.  Any ideas what might be causing this?

[pendean]

What is your OS?
What is your year version of AutoCAD as listed by ABOUT command?
And your exact Acrobat version as listed in HELP>ABOUT?

[TheCADnoob]

are they using the correct display adapters?

https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-f...

Have you tried running the AutoCAD prerequisite checker to see if it finds anything?

https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/Using-th....

[douglas]

Windows 11 Home  version 21H2
Autocad version:  S. 162. 0 .0 Autocad 2022. 1 .2
Acrobat version: Acrobat Pro DC 64 bit version 2022.002.20212

[pendean]

@Anonymous Except for Win11, most of us in our office run the same versions, no one is seeing anything like that.

In addition to the other replies, as a test, if you disconnect your PC from the web/internet/network, does the problem go away?

[douglas]

Thanks. I set autocad to the high performance chip.  My computer is
desktop though.  The description said that the issue was related to
graphics chips embedded in the motherboard on laptops.

Second I ran the checker.  It came back with no issues.

These things did not seem to help.

[douglas]

Disconnecting from network did not help.

[TheCADnoob]

I'm trying to think of something that might cause the issue only when running together...

could you run the Windows system file checker

https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-...

[douglas]

I did it. Problem doesn't seem to be resolved though.

[TheCADnoob]

Is there an adobe plugin running in AutoCAD?

If so perhaps you can disable it?

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Removi...

https://forums.autodesk.com/t5/autocad-forum/disable-some-all-plugins/td-p/5784976#:~:text=The%20onl...

[douglas]

I think that must be something no longer used.  It only goes to 2019.  I
did put them all in a temp folder though.  Not much difference.  Still
the freezing.

[pendean]

@Anonymous perhaps there is more going on than you have observed/reported: how many of these articles did you go through and eliminate as the problem https://www.google.com/search?q=adobe+acrobat+slow+when+running+autocad

Otherwise... Open a support case with Autodesk if you are on subscription to seek out Autodesk Support's help: https://knowledge.autodesk.com/customer-service/account-management/users-software/support-options/we...