AutoCAD 2024 always crashing

steven5LQ9V · ‎08-06-2023

Have used AutoCAD since the first beta version, for decades, now. Version 2023 and 2024 have become increasingly unfriendly. For This year, especially since upgrading to 2024, the program CRASHES at least once every other day. Sometimes twice (or more) a day!

So, I am removing ACAD in its entirety. I have switched to ProgeCAD, which behaves like AutoCAD, but at a fraction of the cost, and without the One-Thousand Seven hundred dollar A YEAR subscription fee. It uses the dwg format and has features that ACAD hasn't caught up with yet.

No more AutoCAD renewals, or frustrations for me. I H A V E H A D I T...

Steve Telford

[ The subject line of this post has been edited for clarity by @handjonathan Original: I HAVE HAD IT...!]

Patchy · ‎08-06-2023

I heard you, Autocad cost a lot.

RobDraw · ‎08-06-2023

Why don't you tell them your feelings about their software in Product Feedback?

Why haven't you utilized this forum for what it is here for? There are some pretty smart users here that help out people like you on a regular basis.

Rob

Drafting is a breeze and Revit doesn't always work the way you think it should.

handjonathan · ‎08-09-2023

Hi @steven5LQ9V

Thanks a lot for posting your question to the forums!   I understand your frustration and its not great to have the program crash on you. When these crashes happen they are usually for one of the following reasons.

AutoCAD or operating system updates are missing.
Issues are not related to a specific drawing.
Issues are file specific.
Third-party add-ons or plug-ins.
Problem with current DirectX version or graphics driver.
Delays caused by synchronization from OneDrive.

To help try and fix the issues, can you try the following:

AutoCAD or operating system updates needed:

Problems may occur if essential product or operating system updates are not applied.

For AutoCAD Updates, after the initial product release, updates with bug fixes and feature enhancements are often issued (see Install Updates, Add-ons, and Enhancements and Download Finder).
For Operating system updates, confirm that:

AutoCAD is running on a supported operating system.
All current updates are installed for the operating system.
The computer is restarted.

For more information about operating system requirements, see System requirements for AutoCAD and System requirements for AutoCAD LT.

Note: If performance is poor after an operating system update, follow the guidelines in Troubleshooting poor AutoCAD performance after an Operating System update.

Issues not related to a specific drawing:

Graphics issues:
- Update video driver and change software settings (see Poor graphics performance with AutoCAD for Windows).
- Use a different cable format type to connect to your screen.
- Use a different screen.
- If more than one graphics card is available in the machine, make sure that AutoCAD is using the best one.
- If using a machine with Intel Iris Xe graphics card, use the steps in the following article: AutoCAD frequently crashes with Intel Iris Xe graphics device
Conflicts with system utilities or other software:
- Uninstall the A360 Desktop App (see How to uninstall A360 Desktop).
- Test disabling or uninstalling antivirus software.
  - Set an exception to antivirus software (see How to set up antivirus (AV) exclusions to improve stability and performance of Autodesk software)
- Try restarting the computer in diagnostic mode to disable background processes and allow AutoCAD to run in a clean environment (see Use Windows diagnostic mode to troubleshoot Autodesk software issues).
- Test disabling BitLocker (Windows 8 and 10) (see BitLocker).
- Uninstall and reinstall the .NET Framework (see How to remove and reinstall the Microsoft .NET Framework).
- Uninstall and reinstall Visual C++ (see How to remove and reinstall Microsoft Visual C++ Runtime Libraries).
- Corrupted product software due to faulty install or system crash:
  - Reset AutoCAD settings (see How to reset AutoCAD to defaults).
  - Repair or reinstall AutoCAD (see How to repair or reinstall an AutoCAD installation).
  - Do a full uninstall/reinstall (see Recommended uninstall and reinstall procedures for AutoCAD).
  - If a newer AutoCAD release is available, install it and see whether the crashing continues in that version.

Issues related to a specific drawing:

If AutoCAD crashes while working with a specific drawing, the file may be corrupted (see How to repair corrupt AutoCAD files and Troubleshooting poor performance with specific drawings in AutoCAD).
If the file is stored in a non-Microsoft network environment, move the file and externally referenced files to the local drive and work on the files from there (see Autodesk support for non-Microsoft network).

Issues related to an installed add-on or plug-in:

Uninstall the plug-in, add-on, or object enabler. Check the requirements of the software and install any update available from the software provider.

Problem with current DirectX version and graphics driver:

Delay for drawings on OneDrive

Open File Explorer and switch to the specific OneDrive-folder.
Choose from context menu "Always keep on this device".

We look forward to hearing back from you with more information so we can help you as a community! 

Jonathan Hand

Industry Community Manager | AEC (Architecture & Building)