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AutoCAD 2016 directx failed error =1619

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Message 1 of 2
Anonymous
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AutoCAD 2016 directx failed error =1619

I bought a laptop specifically for autocad but I cannot install the program. I have downloaded the AutoCAD 2016 for student license but when i click the webinstall setup (AutoCAD_2016_English_Win_64bit_r1_wi_en-us_Setup_webinstall) the download starts but error occurs as per log below: please help!!

 

2017/6/25:11:16:02 LENOVO LAPTOP-EV9UNLR7 === Setup started on LAPTOP-EV9UNLR7 by LENOVO ===
2017/6/25:11:16:02 LENOVO LAPTOP-EV9UNLR7 Path_Length: 154
2017/6/25:11:16:02 LENOVO LAPTOP-EV9UNLR7 Current Directory C:\Autodesk\AutoCAD_2016_English_Win_64bit_r1_wi_en-us
2017/6/25:11:16:02 LENOVO LAPTOP-EV9UNLR7 Launch
2017/6/25:11:16:02 LENOVO LAPTOP-EV9UNLR7 CommandLine /PK 001H1 /SN xxx-xxxxxxxx /akamai /sid SESSION_ID /skipEULA /student /url "https://edutrial.autodesk.com/NET16SWDLD/2016/ACD/WI/AutoCAD_2016_English_Win_64bit_r1_wi_en-us_Setu..."
2017/6/25:11:16:02 LENOVO LAPTOP-EV9UNLR7 Path_Length: 154
2017/6/25:11:16:02 LENOVO LAPTOP-EV9UNLR7 Current Directory C:\Users\LENOVO\AppData\Local\Temp\_AI6216.tmp
2017/6/25:11:16:13 LENOVO LAPTOP-EV9UNLR7 === Setup ended ===

2017/6/25:11:16:03 LENOVO LAPTOP-EV9UNLR7 === Setup started on LAPTOP-EV9UNLR7 by LENOVO ===
2017/6/25:11:16:03 LENOVO LAPTOP-EV9UNLR7 Path_Length: 154
2017/6/25:11:16:03 LENOVO LAPTOP-EV9UNLR7 Current Directory C:\Users\LENOVO\AppData\Local\Temp\_AI6216.tmp
2017/6/25:11:16:03 LENOVO LAPTOP-EV9UNLR7 Launch
2017/6/25:11:16:11 LENOVO LAPTOP-EV9UNLR7 Download Skipped SETUPMARKER https://edutrial.autodesk.com/NET16SWDLD/2016/ACD/WI/{14ECF31E-EBE5-406F-B7BA-627C489B2451}/SETUPMAR...
2017/6/25:11:16:12 LENOVO LAPTOP-EV9UNLR7 Download Skipped SETUP_CONFIG https://edutrial.autodesk.com/NET16SWDLD/2016/ACD/WI/{14ECF31E-EBE5-406F-B7BA-627C489B2451}/SETUP_x6...
2017/6/25:11:16:13 LENOVO LAPTOP-EV9UNLR7 Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\LENOVO\AppData\Local\Temp\_AI6216.tmp\Setup\AcSetup.dll
2017/6/25:11:16:13 LENOVO LAPTOP-EV9UNLR7 Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/6/25:11:16:13 LENOVO LAPTOP-EV9UNLR7 PageOpen LaunchDialog
2017/6/25:11:22:52 LENOVO LAPTOP-EV9UNLR7 PageOpen LicenseDialog
2017/6/25:11:22:52 LENOVO LAPTOP-EV9UNLR7 PageOpen ProductInfoDialog
2017/6/25:11:22:52 LENOVO LAPTOP-EV9UNLR7 PageOpen ProductSelectionDialog2
2017/6/25:11:23:05 LENOVO LAPTOP-EV9UNLR7 PageOpen FullProgressDialog
2017/6/25:11:23:07 LENOVO LAPTOP-EV9UNLR7 Download Play STARTMARKER https://edutrial.autodesk.com/NET16SWDLD/2016/ACD/WI/{14ECF31E-EBE5-406F-B7BA-627C489B2451}/STARTMAR...
2017/6/25:11:23:08 LENOVO LAPTOP-EV9UNLR7 Download Complete STARTMARKER https://edutrial.autodesk.com/NET16SWDLD/2016/ACD/WI/{14ECF31E-EBE5-406F-B7BA-627C489B2451}/STARTMAR...
2017/6/25:11:23:08 LENOVO LAPTOP-EV9UNLR7 Download Skipped DIRECTX https://edutrial.autodesk.com/NET16SWDLD/2016/ACD/WI/{14ECF31E-EBE5-406F-B7BA-627C489B2451}/DIRECTX....
2017/6/25:11:23:08 LENOVO LAPTOP-EV9UNLR7 Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2016\3rdParty\DirectX\DXSETUP.exe" /silent
2017/6/25:11:23:12 LENOVO LAPTOP-EV9UNLR7 Install DirectX Runtime Succeeded
2017/6/25:11:23:14 LENOVO LAPTOP-EV9UNLR7 Download Play CM https://edutrial.autodesk.com/NET16SWDLD/2016/ACD/WI/{14ECF31E-EBE5-406F-B7BA-627C489B2451}/CM.tar.l...
2017/6/25:11:32:41 LENOVO LAPTOP-EV9UNLR7 Download Complete CM https://edutrial.autodesk.com/NET16SWDLD/2016/ACD/WI/{14ECF31E-EBE5-406F-B7BA-627C489B2451}/CM.tar.l...
2017/6/25:11:32:41 LENOVO LAPTOP-EV9UNLR7 Installing Autodesk Material Library 2016: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD® 2016" SETUP_PACKAGECODE={95CB8CCB-26D5-4C61-8F34-C6D922AB0D3C} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={F0736EFA-A11E-42C4-83B9-243BF2E8D69A} ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk AutoCAD 2016" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2017/6/25:11:32:47 LENOVO LAPTOP-EV9UNLR7 Install Autodesk Material Library 2016 Succeeded
2017/6/25:11:32:59 LENOVO LAPTOP-EV9UNLR7 Download Play CMILB https://edutrial.autodesk.com/NET16SWDLD/2016/ACD/WI/{14ECF31E-EBE5-406F-B7BA-627C489B2451}/CMILB.ta...
2017/6/25:11:42:26 LENOVO LAPTOP-EV9UNLR7 Download Complete CMILB https://edutrial.autodesk.com/NET16SWDLD/2016/ACD/WI/{14ECF31E-EBE5-406F-B7BA-627C489B2451}/CMILB.ta...
2017/6/25:11:42:26 LENOVO LAPTOP-EV9UNLR7 Installing Autodesk Material Library 2016 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD® 2016" SETUP_PACKAGECODE={95CB8CCB-26D5-4C61-8F34-C6D922AB0D3C} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={F0736EFA-A11E-42C4-83B9-243BF2E8D69A} ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk AutoCAD 2016" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2017/6/25:11:42:31 LENOVO LAPTOP-EV9UNLR7 Install Autodesk Material Library 2016 - Base Image Library Succeeded
2017/6/25:11:42:33 LENOVO LAPTOP-EV9UNLR7 Download Play CMAIL https://edutrial.autodesk.com/NET16SWDLD/2016/ACD/WI/{14ECF31E-EBE5-406F-B7BA-627C489B2451}/CMAIL.ta...
2017/6/25:11:51:25 LENOVO LAPTOP-EV9UNLR7 Download Error CMAIL <B>Connection has expired.</B>Please Install Now again from the Autodesk website. https://edutrial.autodesk.com/NET16SWDLD/2016/ACD/WI/{14ECF31E-EBE5-406F-B7BA-627C489B2451}/CMAIL.ta...
2017/6/25:11:51:25 LENOVO LAPTOP-EV9UNLR7 Download Error CMAIL Decompressing failed https://edutrial.autodesk.com/NET16SWDLD/2016/ACD/WI/{14ECF31E-EBE5-406F-B7BA-627C489B2451}/CMAIL.ta...
2017/6/25:11:51:25 LENOVO LAPTOP-EV9UNLR7 Download Aborted CMAIL https://edutrial.autodesk.com/NET16SWDLD/2016/ACD/WI/{14ECF31E-EBE5-406F-B7BA-627C489B2451}/CMAIL.ta...
2017/6/25:11:51:25 LENOVO LAPTOP-EV9UNLR7 Install Autodesk® Material Library 2016 - Advanced Image Library Failed Download Failed, Installation aborted, Result=1603
2017/6/25:11:51:30 LENOVO LAPTOP-EV9UNLR7 Rollback Autodesk Material Library 2016 - Base Image Library Succeeded
2017/6/25:11:51:40 LENOVO LAPTOP-EV9UNLR7 Rollback Autodesk Material Library 2016 Succeeded
2017/6/25:11:51:40 LENOVO LAPTOP-EV9UNLR7 Rollback DirectX Runtime Failed Failure is ignored, Result=1619

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Message 2 of 2
Alfred.NESWADBA
in reply to: Anonymous

Hi,

welcome @Anonymous!

Download the installation files from Autodesk Virtual Agent >>>click<<<, then start the installation from that local file(s), using option "start as administrator", disabled antivirus.

- alfred -

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Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2024
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(not an Autodesk consultant)

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