AutoCAD 2010 hangs when attempting to open files

[catris11]

Hi everyone....

I come to you for help after all the failed attempts at trying to get my bosses AutoCAD to properly function. This is a 64 bit  machine running Windows 7. I've seen similar issues here in the forum and it seems clear there is no real solution at the moment. I decided to create this (albeit similar to others) post to indicate our specific situation and resolution attempts.

The issue:

When trying to open a file after AutoCAD startup, the application hangs and eventually has to be restarted. The issue appears to be arbitrary as he (my boss) hadn't made any hardware or software changes (including updates) prior to the problem. After a long talk with our service people, he decided to completely uninstall then reinstall AutoCAD. The problem was still there.

At that point he asked me for a little help. We have tried everything that Google has offered to us through a seemingly endless search for answers. At the advice of others, we have tried the uninstall and reinstall, renamed user application folders and registry keys (that appear to be recreated at startup), and even changed the Windows "Aero" theme. 

We have a network license and all users run through the server, first. I have no such problem with my machine.

The band-aid:

A temporary fix that works per session is creating a new profile and making it current. It will even work if the profile is changed back to the original "unnamned profile" and deleting the newly created profile. But once the session is closed and AutoCAD reopned, the problem reinvents itself.

So...thereyago. Does anyone have any advice? Kicking and throwing out his machine is not an option...but thoroughly considered, heh.

Thank you.

R

[Anonymous · Accepted solution]

have him uninstall drop box and see if that works we were having the same issue here

[Anonymous · Accepted solution]

apparently dropbox has issued some updates and it is interfering with autocad we were having the exact same issues Monday my machine was not affected i do not have dropbox installed his was the only machine that was we tried a system restore, profile changes different commands for save type the list goes on and on but that was the cure  

[qnologi]

From an earlier Post Pendean wrote: Open the DWG file in Windows Notepad: what does the top line read? If it's a jumble of alien characters and no actual letters or numbers them your file is garbage. Look for BAK or SV$ files to rename and reuse instead.

A valid DWG file starts with something like AC1027 (last digits change and to match autocad versions).

Should all else fail, have you tried to "RECOVER" the .dwg?

[catris11]

BDELANCY ...That appears to have been the problem. THANK YOU!! Looking further into his updates, he found that Dropbox was automatically updated and the problem subsequently occurred. As of now, after uninstalling Dropbox, a reboot and running AutoCAD, there are NO MORE PROBLEMS.

Thanks again,

catris11

[Anonymous]

no problem glad to help he may just check in with drop box in a week or so if he wants it back on his machine and see if they have resolved the issue... they are aware of it