APPCRASH AutoCAD 2016 StackHash

[Anonymous]

After installing AutoCAD 2016, on first launch I got the following error:

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: acad.exe

  Application Version: 26.1.49.0

  Application Timestamp: 54d44341

  Fault Module Name: StackHash_d925

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception Code: c000041d

  Exception Offset: 000007ff02d331d8

  OS Version: 6.1.7601.2.1.0.768.3

  Locale ID: 1033

  Additional Information 1: d925

  Additional Information 2: d925242518033024bc1ab6e97d4e9374

  Additional Information 3: ff12

  Additional Information 4: ff120cffde3fa6fe822103ed04f21efd

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

Previously installed versions that were working earlier that day (AutoCAD 2015), will no longer launch as well without getting the same error message.  Tried unistalling all autodesk programs from the computer and reinstalling AutoCAD 2016 with same result.  Any suggestions to solve the problem would be greatly appreciated.

[dmfrazier]

Here's another post that looks similar to yours:

http://forums.autodesk.com/t5/autocad-electrical-general/application-has-stopped-working/td-p/550624...

What OS are we dealing with?

[Anonymous]

Tried "Reset Setting to Default" and got the folling error message.

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: acad.exe

  Application Version: 26.1.49.0

  Application Timestamp: 54d44341

  Fault Module Name: accore.dll

  Fault Module Version: 20.1.49.0

  Fault Module Timestamp: 54d4450b

  Exception Code: c000041d

  Exception Offset: 000000000009d430

  OS Version: 6.1.7601.2.1.0.768.3

  Locale ID: 1033

  Additional Information 1: 8cb8

  Additional Information 2: 8cb8e200adf6a4f5d7d044dfb662ad8b

  Additional Information 3: 111b

  Additional Information 4: 111be8b47b481e17111cd0b43f3b783c

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

The fault module name changed from StackHash to accore.  I am running on Windows 7.  Any other suggestions.

[dmfrazier]

I think the previous link mentioned something about a graphics driver update, which may have been the actual resolution for that particualr issue.

[Anonymous · Accepted solution]

Upon futher research it was discovered that there was an issues with the video driver.  AutoCAD was being ran through Parallels on a Mac, and the latest Mac update did not translate correctly with Parallels, causing the video driver in Windows 7 to appear not to be compatible.  Upgrading Windows 7 to Windows 10 resolved the translation issue of the video driver and solved the problem.

[dmfrazier]

"Upgrading Windows 7 to Windows 10 resolved the translation issue of the video driver and solved the problem."

Good news.

However, just beware:

http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Windows-10-support-for-Au...