Activity Insights says to update share location when it already has been

Activity Insights says to update share location when it already has been

b_ralphs
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Message 1 of 13

Activity Insights says to update share location when it already has been

b_ralphs
Advocate
Advocate

Why does the Activity Insights palette say I need to update my share location when it has already been updated?

Also, how do I prevent the Activity Insights palette from opening by default on first launch?

 

b_ralphs_0-1704142591665.png

 

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824 Views
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Message 2 of 13

Valentin_CAD
Mentor
Mentor

@b_ralphs ,

 

Consider changing this to a shared location (on a network), and it will go away.

ValentinWSP_0-1704189950241.pngValentinWSP_1-1704189974638.png

 

 



Select the "Mark as Solution" if my post solves your issue or answers your question.

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Emilio Valentin

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Message 3 of 13

b_ralphs
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Advocate

My screenshot shows that I am using a shared network location, hence why I'm asking the question.

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Message 4 of 13

Valentin_CAD
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Mentor

@b_ralphs ,

 

Try the "Full Path" instead of the double front slash... (copy it from the Windows address bar).

 

ValentinWSP_0-1704217996492.png

 



Select the "Mark as Solution" if my post solves your issue or answers your question.

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Emilio Valentin

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Message 5 of 13

pendean
Community Legend
Community Legend

@b_ralphs May UI ask what/where \\gecko... is, and why not a full address instead?

 

And why do you need to keep track of it all? What value is it to you other than generic not-important info? I'm curious, I just dump mine into a TEMP folder that I empty a few times a year

 

pendean_0-1704218509802.png

 

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Message 6 of 13

b_ralphs
Advocate
Advocate

This is the full UNC network path.

Just because it's not a mapped network drive doesn't mean it's not a shared network location.

b_ralphs_0-1704218308383.png

 

Autocad runs fine with UNC paths.

b_ralphs_1-1704218582425.png

 

 

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Message 7 of 13

b_ralphs
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Advocate

This tells us who worked on the drawing last, and if they screwed something up, we know who to talk to...

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Message 8 of 13

cadffm
Consultant
Consultant

Hi,

 

i didn't test it, but

>"Autocad runs fine with UNC paths."

Certainly not always for everything,

so why it is so hard to run this simple and fast test?

 

Try it and if that doesn't change the issue, we going to the next hint.

Sebastian

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Message 9 of 13

pendean
Community Legend
Community Legend

@b_ralphs wrote:

This is the full UNC network path.

Just because it's not a mapped network drive doesn't mean it's not a shared network location.

b_ralphs_0-1704218308383.png


Not good enough if you're not able to test it out with alternative locations yourself.

 

\\gecko.. has a full URL, find out then use it. If this is a Cloud or ShareFile location then test it out at a physical server location first. You might need to restart AutoCAD afterwards.

 

 

 

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Message 10 of 13

Valentin_CAD
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Mentor

@b_ralphs ,

 

 You could also try the suggestion in this link:

 



Select the "Mark as Solution" if my post solves your issue or answers your question.

Seleccione "Marcar como solución" si mi publicación resuelve o responde a su pregunta.


Emilio Valentin

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Message 11 of 13

b_ralphs
Advocate
Advocate
Accepted solution

OK, I figured out the real issue now.

The UNC path does work, but I was specifying a path that some users didn't have write permissions to.

I changed it to a different UNC path, and it works now.

 

I also tried mapping \\gecko to a network drive. The yellow warning box did go away, but no events were being logged. So, the error-checking system needs some work to let the user know they don't have permission to write to the folder.

P.S. \\gecko is a physical file server on our LAN, not a cloud server.

 

b_ralphs_0-1704220194279.png

 

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Message 12 of 13

cadffm
Consultant
Consultant

Perfect.

 

>"So, the error-checking system needs some work to let the user know they don't have permission to write to the folder."

Good idea, write this to Autodesk, via  Feedback formular for example.

Sebastian

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Message 13 of 13

pendean
Community Legend
Community Legend
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