A Problem with autocad 2015 no response

[Anonymous]

I'm running windows 10 with core i7 processor and 8GB rams

Autocad freezes on the front page, there's no response for any click with my mouse or any order

and i have to kill it with task manger but when i did that i realized it takes a small amount of ram memory

like 130 mbs only,

i tried 2017 version too but still the same problem

[Alfred.NESWADBA]

Hi,

if two versions of AutoCAD show the same problem, you might need to solve some issues with the operating system or the config settings or hardware drivers.

At least a copy of the questions from >>>that thread<<< (which sounds very similar):

Did you already activate your license? Could it be possible that another window is opened and has the focus, but is hidden (outside screen area, behind AutoCAD's application window)?

What does the task manager show? Is AutoCAD active and uses processor power or is AutoCAD at 0% processor/kernel power usage?

What you can try:

• disconnect your workstation from network and try starting AutoCAD again.
• create a new Windows user on your system, admin permission, login with that account, turn off antivirus software and try AutoCAD again.

Questions I have:

• which graphic card and driver do you have

- alfred -

[Anonymous]

Thanks for replying,
i have activated 2017 version, but 2015 version i'm trying it for 30 days

i forget to mention that, when i uninstalled AutoCad 2017 and deleted all Autodest files from my laptop and reinstalled 2015 version it worked perfectly at first time but now the same problem,

i have 2 graphic cards one is Intel(R) HD Graphics 5500
and the second is AMD Radeon (TM) R9 M375

[Alfred.NESWADBA]

Hi,

did you try what I suggested? (disconnect network, new Windows user)

An additional trial is to disable hardware acceleration parameter in startup (as described >>>here<<<)

>> i have activated 2017 version, but 2015 version i'm trying it for 30 days

What does that mean now?

• AutoCAD 2017 is working or not?
• AutoCAD 2015, when started, shows the "activate dialog" and then freezes or
• AutoCAD 2015 does not show the dialog (so you are just guessing it's in 30-day trial mode)?

- alfred -

[Anonymous · Accepted solution]

i figured it out, it was a graphic card issue

autocad was running on the Intel card when i switched to AMD it worked smoothly