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2012 Download

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Message 1 of 6
JoshuaKrider8162
489 Views, 5 Replies

2012 Download

I got a virus that requires my computer to be wiped clean and reloaded, what is the process of pulling my license off of the current operating system and reloading it on the new one?  Where can I find 2012 dowload also?

 

Thanks, Josh.

5 REPLIES 5
Message 2 of 6
pendean
in reply to: JoshuaKrider8162

Older software are unavailable as downloads from Autodesk:
The Autodesk Customer Care team may (or may not) be able to help you get the link/info you need. Please contact the team by clicking here https://knowledge.autodesk.com/contactus/downloads-upgrades/finding-download?_ga=1.181347812.2126739...

Message 3 of 6
JoshuaKrider8162
in reply to: pendean

why is it no longer in my account history,  I purchased Revit and it is also not in my account history

Message 4 of 6
pendean
in reply to: JoshuaKrider8162

all the 2012s were retired a couple of years ago, but you'll have to ask Autodesk through your Account if you want special treatment, we are all end users and customers just like you and we can't do much about it https://autodesk.secure.force.com/Customer/apex/Case_CustomerPortalLandingPage

Message 5 of 6
JoshuaKrider8162
in reply to: pendean

I got on the chat portal and they sent me links to all the programs I was
losing.



Josh Krider

cid:image001.png@01CDEF29.0E853180

Howell's Heating & Air | 11216 Air Park Rd. | PO Box 2048 |
Ashland, VA 23005 | W:804.798.1371 | C:804.641.8870 |
www.HowellsAC.com
Message 6 of 6
pendean
in reply to: JoshuaKrider8162

Sweet: now save them to a portable drive not on your PC.

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