Trouble downloading

Trouble downloading

Anonymous
Not applicable
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10 Replies
Message 1 of 11

Trouble downloading

Anonymous
Not applicable

I am having issues when downloading.. no application is available when I have fully downloaded the files. 

 

Is some able to help?

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795 Views
10 Replies
Replies (10)
Message 2 of 11

pendean
Community Legend
Community Legend
What exactly did you download please? And from where? Share the link here.

"downloading" does nothing most of the type other than give you files on your computer: do you need to actually launch aka double-click those downloads to start the installation?
Can you provide screenshots of what you did?
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Message 3 of 11

Anonymous
Not applicable
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Message 4 of 11

Anonymous
Not applicable
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Message 5 of 11

maxim_k
Consultant
Consultant

Hi @Anonymous 

Double click downloaded disk image file, to open it in Finder. Then double click the installer file (PKG) to start installation.

 


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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
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Message 6 of 11

maxim_k
Consultant
Consultant
Select "Open" in the last window, installation should start.

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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
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Message 7 of 11

pendean
Community Legend
Community Legend

First time installing software friend? The pop-up tells you what to do, hope that helps.

 

pendean_0-1613141375393.png

 

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Message 8 of 11

Anonymous
Not applicable

This doesn't happen thats my issue

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Message 9 of 11

Anonymous
Not applicable

I click open and nothing happens...

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Message 10 of 11

pendean
Community Legend
Community Legend
You may have an incomplete download (try again and use a download manager tool).
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Message 11 of 11

maxim_k
Consultant
Consultant
>>>>> I click open and nothing happens...

Do you see something on the first tab of the Security pane of macOS System Preferences at that moment?

Have you tried to right-click "Install Autodesk AutoCAD " application and select "Open" from context menu?

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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
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