Announcements

Announcement: We’re aware of an issue affecting starting a new topic from category pages and creating new blog posts. New topics can still be started directly from the relevant board. Learn more here.

The required connection to Autodesk for license validation could not be established

The required connection to Autodesk for license validation could not be established

lupinacci.francescosaverio
Observer Observer
4,590 Views
5 Replies
Message 1 of 6

The required connection to Autodesk for license validation could not be established

lupinacci.francescosaverio
Observer
Observer

Hi,

I have this problem that, after installation, appears the following message:

"The required connection to Autodesk for license validation could not be established, blocking the named user licensing workflows. Please check your internet settings or click here to know more."

I have an educational access and I use autocad for Mac since 2021 without any problem, this is the first time that appears this message after installation and I don't know who to fix it.

 

PS.  The attached image is in Italian but the message is the same

 

Thanks a lot.

0 Likes
4,591 Views
5 Replies
Replies (5)
Message 2 of 6

maxim_k
Consultant
Consultant

Hi @lupinacci.francescosaverio ,

 

Is your Internet connection proxy filtered?

Have you seen >>>>this AKN<<<< article?

 


Do you find the posts helpful? "LIKE" these posts!
Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.


Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
0 Likes
Message 3 of 6

lupinacci.francescosaverio
Observer
Observer

Thank you for your response.

It seems like this is the problem, but I don't know how to filter the internet connection proxy.

Any tips?

0 Likes
Message 4 of 6

pendean
Community Legend
Community Legend

@lupinacci.francescosaverio wrote:

Thank you for your response.

It seems like this is the problem, but I don't know how to filter the internet connection proxy.

Any tips?


Read the highlighted text here (with your /someone's IT person)

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/The-required-conne...

0 Likes
Message 5 of 6

sneha.bhukebag
Observer
Observer

Screenshot 2023-07-25 at 11.06.43 AM.pngScreenshot 2023-07-25 at 11.06.43 AM.png

 

Same issue being faced, Please help me resolve this.

0 Likes
Message 6 of 6

pendean
Community Legend
Community Legend

@sneha.bhukebag See your other duplicate post.

0 Likes