Mouse stops responding while using AutoCAD for Mac 2023

[Hollmeyer]

About 10 minutes into working in AutoCAD for mac my mouse stops responding.  I have to turn off mouse and reconnect then quite program and restart. Mouse works with all other software.  

@Hollmeyer 

The topic title has been edited to improve findability by @alina.balkanskaia. Original: Mouse stops responding while using AutoCAD for mad 2023

[pendean]

What is your MacOS version please?

[Hollmeyer]

Ventura 13.1

[Hollmeyer]

13.1 Ventura

[Hollmeyer]

Ventura 13.1

[maxim_k]

Hi @Hollmeyer ,

Have you installed latest Update for AutoCAD 2023 for Mac?

[Hollmeyer]

• Yes AutoCad 2023 installed and reinstalled today. All Mac software up to date. 

[Hollmeyer · Accepted solution]

I figured it out. The mouse and the keyboard battery’s needed to be charged. I looked in Bluetooth to see. AutoCad must be more sensitive than other apps 

[alina.balkanskaia]

Hello, @Hollmeyer! Nice to see you on Forum! Thank you for putting the Solution, that was an unexpected detail about the battery! I'm sure this could save many users' time in the future.