CAD error messages - what do they mean and how to fix?

[Anonymous]

Hi there I'm relatively new to CAD and I'm currently learning it as part of an Interior Design course.

I needed to free up disk space on my macbook Air in order to install updates for the 2017 version that were popping up. I cleared some space and installed updates. Big mistake! I now cannot open CAD at all and I keep getting two errors;

Auto CAD Alert

Configuration file may have been locked by another process or have been set Read Only.... It asks mr to correct problem and retry by giving g the file information. No idea HOW to correct problem!

It also gives me this: AutoCAD Error Aborting. Fatal Error: Unable to process Configuration File!

What on earth did i do wrong? How can I recover all my saved files?

I tried installing CAD on my other Mac, thinking I could retrieve files from AutoDesk as I thought they would be saved there....unfortunately didn't work.

[ennujozlagam]

try to repair your autocad program and rename .bak of your file to .dwg to retrieve back your drawing files. thqanks

[maxim_k · Accepted solution]

Welcome to Autodesk Forums!

Hi Sarah,

You need to uninstall AutoCAD with "Remove AutoCAD" application, then install it again using original installer:

http://efulfillment.autodesk.com/NET17SWDLD/2017/ACDMAC/ESD/Autodesk_AutoCAD_2017_Mac_OSX.dmg?authpa...

Then you can install the last Update again.

Maxim

[Emmsleys]

Hello @Anonymous, 

Welcome to the Autodesk Community!

To add you could use the following resources as a guide: 

How to do a clean uninstall of AutoCAD for Mac

Download file from ADSK Virtual Agent

Please feel free to post back if you still run into an issue with other files or you need additional support on troubleshooting this issue.