Black screen in model and layout MacBook Pro High Sierra

[Anonymous]

I can't see the drawing, the screen is black (it is not about the display color); i've tried already with this solutions seen in other posts about this topic: 

Reset Autocad

Reinstall Autocad (i've done this like 10 times, I even went from the 2018 version to 2021v and then 2018v again...)

_GRAPHICSCONFIG (>acceleration>hardware>[all] OFF)

Help! please, and thank you!!

[maxim_k]

Welcome to Autodesk Forums!

Hi @Anonymous 

What is your Mac model and specifications?

Do you have this issue just after you installed 2021 version?

It is not really clear from your post: do you have the same issue with 2018 version?

[maxim_k]

BTW,

According to this thread:
https://forums.autodesk.com/t5/autocad-for-mac-forum/workspace-is-black-in-autocad-for-mac/td-p/9033...
Clean uninstall:
https://knowledge.autodesk.com/support/autocad-for-mac/learn-explore/caas/sfdcarticles/sfdcarticles/...
could help to resolve the issue with "black screen"

[Anonymous]

Hi,

this is the model and its specifications

This started happening to me with the 2018 version, then I installed the 2021 version and it fixed the problem, until now (a week later), when the black screen reappeared. So I tried installing again other versions (including the 2018 for a 2nd time) and the black screen remains.

[Anonymous]

I thought I had deleted everything Autodesk related, but now I see I
haven't... I will try this! Thank you

[Anonymous]

update, it is still not working (I did the Clean Uninstall thing)

[maxim_k]

>>>>>then I installed the 2021 version and it fixed the problem, until now (a week later), when the black screen reappeared.
What happened a week later on your Mac?
Have you installed some updates to macOS?

[Anonymous]

I have been getting the "License checkout time" message. Which is not
supposed to appear, I have my student license that should last until 2021.

[maxim_k]

>>>>I have been getting the "License checkout time" message.
"License checkout time" is not related to your main problem. I think this message is related to 2021 version installation, and is the result of new licensing system.

So for now - which AutoCAD version do you have on your Mac?
Are you able to launch it?
Have you tried 2020 or 2019 versions?

[Anonymous]

For some reason, the installation of the 2020 version failed the last time
I tried. And as for the 2019 version, same black screen result...

[maxim_k]

Sorry, but I have no more ideas.....