Autocad 2019 LT for Mac - saving customisation

[Anonymous]

Upon Exit message “Cannot save customization” even when customization is not done

Command – “Tools” “Customize” Interface” – freezes the program

[maxim_k · Accepted solution]

Welcome to Autodesk Forums!

Hi Susantha,

Looks like AutoCAD cannot write information to its support folder inside Home Library folder on your Mac.
You may try to reset AutoCAD (menu AutoCAD -> Reset AutoCAD)
Or even clean reinstall:
https://knowledge.autodesk.com/support/autocad-for-mac/learn-explore/caas/sfdcarticles/sfdcarticles/...

[Anonymous · Accepted solution]

problem solved thanks

[maxim_k]

Can you elaborate how it was resolved?

[Anonymous]

Hi

Can you elaborate how you solved the problem as I am unable to save a template so I don't need to reset all the parameters every time