Import/Export Data To Spreadsheet .xls - "cannot be accessed"

[Anonymous]

AutoCAD Electrical 2020

Issue started Monday 2/10/2020.

First thing I noticed was the files Date modified showed 4/14/2010 5:09 AM (does this for every export), once I try to open the file I get the message: 'filename.XLS' cannot be accessed. The file may be corrupted, located on a server that is not responding, or read-only. After failing to open the file, the Date modified changes to the correct date and I may or may not be able to open the file.

To see if it was a corrupted project I tested a few different projects that worked before but it does the same thing.

Also since Monday, another odd thing is sometimes when I launch ACADE, it fails to launch or takes longer than I've waited (around 5 minutes). Task Manager - End Task then relaunch has worked every time so far.

[Anonymous]

Don't know how to edit the original post.

I wanted to note a few more things.

1. The files are being saved on my local computer and are not set to read only.

2. A coworker is having the same problem on his own computer.

3. Mentioning this because it's too much of a coincidence not to. The Friday prior to the issue surfacing we had Higher State Monitoring & Management software installed in our office.

[testsubject · Accepted solution]

This might be related to the other problems we have been having with Access databases (this is the database that AutoCAD Electrical uses for all it data manipulation)

https://knowledge.autodesk.com/support/autocad-electrical/troubleshooting/caas/sfdcarticles/sfdcarti...

[Anonymous]

I just wanted to let you know that this fixed the issue, thank you.