software keeps on glitching

[Anonymous]

Hello,

     I have been having this problem for days now. Every time I open autocad architecture 2016 and begin to draw the software would glitch. Its been doing this for a while now and getting quite annoying. what is there that I can do.

[dbroad]

What are we supposed to be seeing?  What is the glitch?  Computer specs?  Looks like Windows 10 OS.  Have you recently had the creator's update or defenders update?  What is your memory, graphics card, etc?  Windows 10 updates broke my 2015 and 2016 software.  I see two pictures: one with a black screen background beginning a selection and another with a light grey background with a grid and a selected rectangle.  Could you capture the issue with screencast and explain?

[pendean]

Is this the problem https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Autodesk-products-not-wo...

[Anonymous]

It would be running smoothly, then the screen would black out then come back glitching for a period of time then stop. As seen in the pictures. 

[DarrenP · Accepted solution]

do you have the latest updates installed for Autocad Architecture 2016?

have you tried turning off hardware acceleration?

[pendean · Accepted solution]

That's your video card choking: what is your video card, and what version drivers are you using? I wonder if this is also the problem for you in Win10
https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Autodesk-products-not-wo...

[Victoria.Studley]

Hi @Anonymous,

I'm just checking in to see if you need more help with this. Did the suggestion that @pendean provided work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.