FATAL ERROR:Unhandled e0434352h Exception at fd1eb3ddh File crashes upon opening

[Anonymous]

Hello,

One of our employees is having an issue opening certain files in a specific job folder. We have tried several solutions as well as narrowing down before posting this question so as to give a base of what we could or should be looking at.

Our office is working off of a server that we all have equal access and permissions to. Employee A is having trouble opening a file on this server. Employees B, C & D can all open the file on the server. When this file is copied onto the desktop of Employee A's station, Employee A is now able to open it. Thought process was path & filename length, so other filenames with similar lengths and lower/higher were tested. The result ended up being Employee A could not open any files with a filename & path greater than 140 characters. Oddly enough, when the AutoCAD profile was changed to standard ACA profile (imperial), there were no issues with opening the file. All employees use the same base profile .arg file. As you will see below, each person has a different station setup. The ironic thing is that Employee A is the one who initially created the files several months ago and is now returning to do revisions, but can not.

Is there some sort of option that could have toggled on/off to prevent Employee A from being able to open a file with x number of characters?

Please help, there is an unfortunate time constraint and while we have a temporary work around, it would be nice to solve this inconvenience.

Employee A station: ACA 2012 SP2, Windows 7 Pro, SP1

Employee B station: ACA 2012 SP2, Windows 8.1 Pro

Employee C station: AutoCAD 2013, Windows 7 Pro, SP1

Employee D station: ACA 2012 SP2, Windows 7 Pro, SP1

Any help would be greatly appreciated. I have also attached the error log entry that was created if this helps. We have searched this as well with no solution found

FATAL ERROR:  Unhandled e0434352h Exception at fd1eb3ddh