do you ever get to talk to a person with this company?

[Anonymous]

I have several questions that I would like to visit with an Autodesk representative about. How do you get someone on the phone?

[gotphish001]

<<Click me>>

You need to pay for it in your plan to talk to someone.

[pendean]

Read this https://knowledge.autodesk.com/customer-service/account-management/users-software/support-options

or ask around here for free 🙂

[DarrenP]

or go through a reseller in your area: https://www.autodesk.com/partners/locate-a-reseller?cntr=US

[Kevin.Palmer]

Hi @Anonymous,

Welcome to the Autodesk Community, and thank you for posting your question here in the AutoCAD Architecture forum!

You can definitely speak with a person! Are your questions regarding tech support or something else? As @pendean mentioned, the tech support Schedule a Call feature can be used if you are having technical issues, and if your subscription allows. There is also a general contact page located here where you can chat with a representative. 

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

[Kevin.Palmer]

Hi @Anonymous,

I'm just checking in again to see if you need more help with this. Did the suggestion I provided work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.