ACA Software Volatility: Crashing when selecting Spaces

ACA Software Volatility: Crashing when selecting Spaces

Jake_CAD
Advocate Advocate
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ACA Software Volatility: Crashing when selecting Spaces

Jake_CAD
Advocate
Advocate

Does anyone know why ACA is all of a sudden crashing every other time I select a Space element?

 

The file was behaving and then all of a sudden it has started crashing whenever I select a Space element. Is this a sign the file is corrupt? An incompatible setting? 

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Message 2 of 4

pendean
Community Legend
Community Legend

Is the problem with one single DWG file @Jake_CAD 

or with every single DWG file you open to select a space element?

 

You can fix a DWG file issues like this:

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/AutoCAD-File-Corru... 

Message 3 of 4

yanhan.lim
Autodesk
Autodesk

Hi @Jake_CAD ,

 

Thanks for raising this issue on the AutoCAD Architecture forum. Sorry to hear the difficulties you are facing. 

 

Could you give us more details on the crash? 

  • Is this drawing specific? Or reproducible across other files? 
    • Would you be able to share a sample file that you have seen this crash occuring? (a reminder to remove any confidential information if any) 
  • What ACA year do you notice this happening? 
  • Could you share any video recording/ photo of this issue?
  • When ACA crashed, was there a "Crash Error Report" dialog pop-up?

 

At present, there is quite a lot of variables at play, hence I would like to narrow down the possibilities. 

 

Best regards



Yanhan Lim
QA Analyst

If a response answers your question, please use ACCEPT SOLUTION to assist other users later.
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Message 4 of 4

Jake_CAD
Advocate
Advocate
Accepted solution

Thank you both for your responses. 

 

It appeared to be file specific and appeared to be resolved by either the (a) restarting of my computer or (b) changing adjacent wall types. I have attached the (now functioning) file.