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We've confirmed with out technical team that Win 8.1 is no longer supported by AutoCAD 360. You may consider to upgrade your OS to Win10 and install the latest version of AutoCAD 360 from app store.
![Autodesk Design & Make Report](https://forums.autodesk.com/t5/image/serverpage/image-id/1350519iCB55845EBFC43016/image-size/large?v=v2&px=999" "Autodesk Design & Make Report")
