hover your mouse cursor over the red circle
What does it say?
DarrenP
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Thanks for replying - I'm mediating --- the SCCM guy wrote the installation and he's doing the troubleshooting. Will get back with his questions (very busy person)!
Here is the error on the red icon. Is there a procedure that we can follow?
Seems it will not install because it thinks it already is installed. Any AutoCad previously installed has been uninstalled already.
Hi MinaMurray,
pendean (Consultant) posted a new Reply in AutoCAD 2013/2014/2015/2016 <http://forums.autodesk.com/t5/autocad-2013-2014-2015-2016/bd-p/706> on 08-24-2015 02:24 PM :
________________________________
Re: AutoCad 2015 MAIN program won't install <http://forums.autodesk.com/t5/autocad-2013-2014-2015-2016/autocad-2015-main-program-won-t-install/m-...
So the error, if you read it, says AutoCAD is already installed.
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Yes, we read the error. Thanks for the reminder - so smart.
This fixed our problem.
Please try to delete following registry if exists:
HKEY_CLASSES_ROOT\Installer\Products\7D2F3875100E0000102000060BECB6AB
HKEY_CLASSES_ROOT\Installer\Products\7D2F3875100E9040112000060BECB6AB
HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk\AutoCAD\R20.0
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\7D2F3875100E0000102000060BECB6AB
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\7D2F3875100E9040112000060BECB6AB
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5783F2D7-E001-0000-0102-0060B0CE6BBA}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5783F2D7-E001-0409-1102-0060B0CE6BBA}