Licening in OSX not quite working

[Anonymous]

Hello

I have followed the instructions as explained here.

https://support.solidangle.com/display/A5AILIC/Installing+the+License+Server+on+Mac+OS+X

After rebooting the machine I am able to access localhost:5054 . I then try to verify my licenses as explained here https://support.solidangle.com/display/A5AILIC/Checking+the+solidangle+ISV+status

However, I don't see a License Pool Status table in my page.

Any help would greatly be appreciated.

[ben.fischler]

Which plugin are you trying to install (MtoA, C4DtoA etc) ? And which version. If it's a recent version you may need to follow the Autodesk licensing guide: https://support.solidangle.com/display/A5AILIC/%5BCLM%5D+Setting+up+Autodesk+licensing

[Stephen.Blair]

Check the RLM diagnostics. Either you don't have a license file, or the license file isn't right for the current machine.

[Anonymous]

Hello Stephen, thanks so much for your reply. This is the head of the RLM log. Any help is greatly appreciated.

...redacted...

[Stephen.Blair · Accepted solution]

That license was issued for a different computer (the MAC address in the license file doesn't match the MAC addresses of the computer RenderFarmLeft)

It's a floating license for 5xArnold. Is RenderFarmLeft the machine you want to use for the license server? If so, then You'll need to fill in and return a License Transfer Form.

You can get the form here: https://www.solidangle.com/support/licensing/license-transfer/

[Stephen.Blair]

I removed the log, since the formatting was broken, and because it had your license and mac addresses

[Anonymous]

Thanks Stephen. I was pretty sure this was the issue. I just had to verify before going to my IT guy.

Cheers