Arnold RenderView Issue

[Mary_efx]

Hi guys, newbie to Maya Arnold here. i have an issue with the renderview. i already hit the 3 to smooth preview mesh and also i add the subdiv to 4 in Arnold attribute editor, but nothing seems to work. please help.

thanks

[Christoph_Schaedl]

Show us some screenshots or upload the file please.

[Mary_efx]

HI, thanks for your reply. i still cant figure out till now. 

[Christoph_Schaedl]

Could you upload the scene here. As .zip

[Mary_efx]

well im sorry i cant. is there another way like i could send this to your email?

[lee_griggs]

Upload it somewhere else and post the link here.

[Christoph_Schaedl · Accepted solution]

All faces of the mesh are detached. Means the verticies arnt connected.
Move one face and you see its loose.

Select all verticies and and merge them.

[Mary_efx · Accepted solution]

well thats weird...last time before i exported to Substance painter seems just fine...and i did trying to merge them all but nothing seems to happened. i have tried various threshold