PROBLEMS WITH ALIAS

[Anonymous]

Hi;

My name is carlos ortega, I have a problem that I dont know how to fix it.

When I try to  open alias Studio 2017 later the installation it dont execute and dont open anithing.

Please help me

[wongam]

Hi @Anonymous, Welcome to Autodesk Community!

Could you re-download the software from our Virtual Agent (click on Download Links, choose product and version) and then try the installation again?

Let me know if you run into any trouble!

[Anonymous]

Hi Amanda Wong  thanks to replay me ;

I re download the program but the issue continues.

If you have another idea, I`ll be grateful.

Carlos Ortega

[wongam]

Hi Carlos,

I am sorry to hear that! May I clarify:

- You can download the software without problem, yes?

- Are you able to install the software?

- If you have downloaded and installed it, when you open the software, there is no response at all?

- Is there any error message? If yes, it would be great if you can share the screenshot.