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Could not run my Alias

chh27
Observer

Could not run my Alias

chh27
Observer
Observer

I could not  launch my Alias 2016 

 

Capture.PNG

 

I looked up similar  Q&A

lin

https://forums.autodesk.com/t5/installation-licensing/alias-quot-you-do-not-have-a-user-data-directo...

 

But, it didn't work anyway.

 

I re-installed again, but still. However, other AutoDesk products can run such as "Automotive Assets 2016".

Also, I found it build a folder on " One Drive", install of locating the path on my C driveCapture2.PNG

 

Is this to do anything with my problem? 

 

My OS is Win 10

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カワダチアキ
Autodesk Support
Autodesk Support

Dear @chh27

 

You are using Chinese for some folders, right? If so please confirm you are NOT use any Chinese characters on your my document path to C:\Users\[username]\My Documents

It means you can not use Chinese character for your Windows login name to use Alias.

 

 

Above can not solve the issue, please try below:

 

  1. Please create a folder only with single-byte characters on your local PC. (i.e "C:\User\alias")
  2. Please set the folder to Alias folder by setting environment value as ALIAS_WORKENV = C:\User\alias
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