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portal frame

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Message 1 of 4
Anonymous
349 Views, 3 Replies
‎08-28-2017 06:06 AM

portal frame

Anonymous
Not applicable
‎08-28-2017 06:06 AM

 

Hi ; 

 

Recently I have encountered a problem  with the portal frame, the portal frame command doesn't respond and give a message #INVALID POINTER#

I have reinstall the program and repair it but still the same problem, can you help me, please...Untitled5.png

 

Thank you

Akam M.Saleh

  

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‎08-28-2017 06:06 AM

portal frame

 

Hi ; 

 

Recently I have encountered a problem  with the portal frame, the portal frame command doesn't respond and give a message #INVALID POINTER#

I have reinstall the program and repair it but still the same problem, can you help me, please...Untitled5.png

 

Thank you

Akam M.Saleh

  

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3 REPLIES 3
Message 2 of 4
olivier_gervais
Advocate
in reply to: Anonymous
‎09-06-2017 08:39 AM

olivier_gervais
Advocate
Advocate
‎09-06-2017 08:39 AM

Hello akam911,

 

I use the 2018 release version and it worked well on my end. what are the value that you input for your frame? you can also activate the "ortho" prior to insert the first point for the 1st column and the second point for the 2nd column. The third point can be define by height value. Could you let us know which built version you encounter this issue? you can find the built version using the cmd: "about"

 

Regards,

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‎09-06-2017 08:39 AM

Hello akam911,

 

I use the 2018 release version and it worked well on my end. what are the value that you input for your frame? you can also activate the "ortho" prior to insert the first point for the 1st column and the second point for the 2nd column. The third point can be define by height value. Could you let us know which built version you encounter this issue? you can find the built version using the cmd: "about"

 

Regards,

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Message 3 of 4
Anonymous
in reply to: olivier_gervais
‎09-11-2017 02:52 AM

Anonymous
Not applicable
In response to olivier_gervais
‎09-11-2017 02:52 AM

thank you olivier.gervais 

  I have used different software version and update from 2016, 2017, also I had formatted the laptop and download the program directly from Autodesk but still get the same error.

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‎09-11-2017 02:52 AM

thank you olivier.gervais 

  I have used different software version and update from 2016, 2017, also I had formatted the laptop and download the program directly from Autodesk but still get the same error.

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Message 4 of 4
Anonymous
in reply to: Anonymous
‎04-11-2018 12:00 AM

Anonymous
Not applicable
In response to Anonymous
‎04-11-2018 12:00 AM

I have solved this problem, just by updating my windows......

thank you for your participation...Untitled.jpg

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‎04-11-2018 12:00 AM

I have solved this problem, just by updating my windows......

thank you for your participation...Untitled.jpg

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