Page header is cleared after using the Update Page Header tool

[mdiehl]

I have a page header that fills out correctly when drawings are created, but when we use the Update Page Header tool it looses all data except for DRAWING_NO and REVISION_INDEX. 

The HYPERSTEELPAGEHEADER block uses a mix of Project Data from the following sections: Project Data 1, Project Data 2, and User Attributes. Everything fills in correctly when drawings are created so we don't know why any data would suddenly be lost. 

I've attached the prototype (which includes the HYPERSTEELPAGEHEADER block definition), a drawing created from the prototype, and another drawing where I used the Update Page Header tool.

Anyone seen anything like this before? We're on 2023.

[AleckGiles]

Hi,

I presume you have changed the content of the Project Settings otherwise there is no point in using Update Page Header. What happens if you return to the original values in Project settings? Do your new values include any dodgy characters like "&" or apostrophe '. Basically anything other than letters, numbers -_ or +. Try removing all other characters and see if the command works.

[mdiehl]

Thanks for the comment.

Returning to the original values doesn't have an effect, the page header is not populated. We don't have special characters in the Project Settings. I know the tool is partially working since it fills the DRAWING_NO and REVISION_INDEX attributes. Everything else is blank.

All project settings are correctly filled in when creating new drawings.

This problem shows up when I use the update tool both when I have changed the project settings and when I haven't.

[bigcarl5000kg]

Try this - make ATTSYNC on page header block in the problematic drawing, then make update for the page header data (AstM4CommDetUpdateProjectData) from model data (not from drawing).

HTH

[bigcarl5000kg]

If you have changed the version of Advance Steel, it is always necessary to open and save the old drawing templates once (the latest format) and then start using them in the new version.This is my experience, I had similar problems ...

[mdiehl]

Thanks for your suggestions. Unfortunately, using ATTSYNC on the block didn't work. Same results. We made sure all our templates, prototypes, and blocks were remade for 2023 or upgraded from 2021 to 2023. This problem happens with the delivered prototypes and page header blocks too.

[bigcarl5000kg]

What happens if you change the prototype in the Document manager for such a drawing? Is the problem still occurring?

[bigcarl5000kg]

Try it with the Autodesk prototypes too.

[bigcarl5000kg]

Did you do AUDIT and Database update?

[acbsdesign]

@mdiehl 

In Prototype: Explode the HYPERSTEELPAGEHEADER block in prototype, PURGE, and re-create, it should work for future projects.

Try Changing prototype for ea dwg:

If it is still behaving abnormally, for the current project for the already created dwgs, you may have to explode, purge and insert the block. OR use XREF as a title block and leave only dwg number attribute, just an idea to finish the project.

Behaviour is very similar to inserting and redefining of blocks issue in Autocad when using ACAD Design Center.

(Command ADC).

HTH.

PS: Tested with your prototype:

1. If I use your HYPERSTEELPAGE HEADER-it behaves abnormal after updating the pageheader 

2. Exploded your block, purged, moved attributes so I can see them, changed project settings and updated without an issue.

So I was right.

I will attach the modified prototype with exploded, purged and recreated block.

[bigcarl5000kg]

Hi @mdiehl ,

sometimes help this: open the page header block in the block editor, save it and get back. This should redefine the block.

[Sebastian_Eiche]

as already written here: sometimes the block editor is not mthe best way. 
In the past it was not recommend to use it. 
So up to now I did the "old" way as @acbsdesign wrote:

• explode the block
• change the attributes, lines, text and so on
• purge the blockname
• recreate the block

With this steps I never had problems with my prototypes. 

[dbreaultU6SWP]

I have had this problem from day 1 using different releases, currently, 2023. It only wipes the info on GA style drawings, not the part or assembly drawings. The only solution I have come up with that works is to make sure the details are closed when updating the page header function. It then works correctly. If I have them open, it wipes all info and will not work correctly. I have tried remaking the block...no deal. Just another bug.

[Sebastian_Eiche]

To close the details and then use the command for the update the page header is not a bug. 

This is how the function is working...

[dbreaultU6SWP]

It does work, but like so many other things, it is not in step with other forms. This one should update like a page update works IMO. There are so many things in AS that are work arounds. It just adds unnecessary frustrations to new users. That's my .02.

[Sebastian_Eiche]

Hmm from my point of view:

Not a bug, just a "how to use". So if it's a lack of knowledge, this is not bug. 

And please don't misunderstand me, I could understand, that's hard for somebody which is new to the software. There could be a mouse over information or something like that "all details had to be closed". But in the end, this is a command which works and as I know without problems. 

Maybe I see this from another point because I do trainings. Advance Steel is a CAD system for a specialized sector, such software is not easy to use, so a training is often needed.

And all people I know which are trainer for this software show this command in their trainings. 

What I want to say: maybe you think about a training at a local reseller, this will cost money but you will not run into such issues.

[dbreaultU6SWP]

Yes. I can imagine having all these little strange differences in the way things work or don't work alike with other similar functions could be a boon for training companies. I just think it's not thought out for the new user to get up and running. There are enough hurdles without non-intuitive workflows.

Just looking at this function alone: Why does the update work on opened details of part and assy dwgs, but not GA? Nonsensical.
Why does the update page work on open detail, but update page header doesn't on.....some? Nonsensical.

All in all, I like the software, but many functions have very strange orders of working and it does take years to gain a level of relatively high functioning skill. Much of that time is wasted with this kind of fact finding over an over.

Thanks for your reply. I have been using AS since 2017.  

[amccleanJWGB9]

Issue: Project Data does not populate into drawings.

Solution: Use 192 characters maximum for both the file path and the file name.