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Managment tools do not open

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Message 1 of 13
eyal.ch
1043 Views, 12 Replies

Managment tools do not open

eyal.ch
Collaborator
Collaborator

Hi All,

I click on the management tools and the icon appears on the task bar but it doesn't open, 

 

eyalch_0-1660219914449.png

eyalch_1-1660221404402.png

the icon as shown is on the task bar but I can't open it,why?

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Managment tools do not open

Hi All,

I click on the management tools and the icon appears on the task bar but it doesn't open, 

 

eyalch_0-1660219914449.png

eyalch_1-1660221404402.png

the icon as shown is on the task bar but I can't open it,why?

12 REPLIES 12
Message 2 of 13
pendean
in reply to: eyal.ch

pendean
Community Legend
Community Legend
is it on a second screen that is no longer in use?
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is it on a second screen that is no longer in use?
Message 3 of 13
johnjmbennett
in reply to: eyal.ch

johnjmbennett
Mentor
Mentor

Try this AKN, that shows how to reset back to main screen,  I suspect this is what has happened.

 

https://knowledge.autodesk.com/support/advance-steel/troubleshooting/caas/sfdcarticles/sfdcarticles/...

John Bennett
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Try this AKN, that shows how to reset back to main screen,  I suspect this is what has happened.

 

https://knowledge.autodesk.com/support/advance-steel/troubleshooting/caas/sfdcarticles/sfdcarticles/...

John Bennett
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Message 4 of 13
eyal.ch
in reply to: pendean

eyal.ch
Collaborator
Collaborator

Hi @pendean ,

 

NO, I tried to check all my 3 screens, but I get this:

eyalch_0-1660226045509.png

right click:

eyalch_1-1660226071772.png

but it will not open even when I unpluged the other screen and left only with the laptop screen.

Also, I tried to restart windows explorer with no use.

I can't open it.

What to do?

thank you

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Hi @pendean ,

 

NO, I tried to check all my 3 screens, but I get this:

eyalch_0-1660226045509.png

right click:

eyalch_1-1660226071772.png

but it will not open even when I unpluged the other screen and left only with the laptop screen.

Also, I tried to restart windows explorer with no use.

I can't open it.

What to do?

thank you

Message 5 of 13
johnjmbennett
in reply to: eyal.ch

johnjmbennett
Mentor
Mentor
You need to reset the coordinates for mT in the ASsettings file, as shown on the FAQ link

John Bennett
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You need to reset the coordinates for mT in the ASsettings file, as shown on the FAQ link

John Bennett
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Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

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Message 6 of 13
eyal.ch
in reply to: johnjmbennett

eyal.ch
Collaborator
Collaborator

Hello @johnjmbennett ,

 

Sorry but I couldn't find how to reset the coordinates for mT in the ASsettings file.

can you be more specific please.

thank you.

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Hello @johnjmbennett ,

 

Sorry but I couldn't find how to reset the coordinates for mT in the ASsettings file.

can you be more specific please.

thank you.

Message 7 of 13
johnjmbennett
in reply to: eyal.ch

johnjmbennett
Mentor
Mentor

Read the Knowledge article , it gives explanation of where the file is and how to edit or delete it.

that file is created  when you open AS for the first time.
  

John Bennett
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Read the Knowledge article , it gives explanation of where the file is and how to edit or delete it.

that file is created  when you open AS for the first time.
  

John Bennett
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Message 8 of 13

Jonathan3891
Advisor
Advisor
Accepted solution

Close Advance Steel then delete the ASSettings_User.xml, then reopen Advance Steel.


Jonathan Norton
Blog | Linkedin

Close Advance Steel then delete the ASSettings_User.xml, then reopen Advance Steel.


Jonathan Norton
Blog | Linkedin
Message 9 of 13
eyal.ch
in reply to: Jonathan3891

eyal.ch
Collaborator
Collaborator

Hi @Jonathan3891 ,

 

where is the XML file, it is not in the software folder.

 

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Hi @Jonathan3891 ,

 

where is the XML file, it is not in the software folder.

 

Message 10 of 13
Jonathan3891
in reply to: eyal.ch

Jonathan3891
Advisor
Advisor
Accepted solution

@eyal.ch 

C:\ProgramData\Autodesk\Advance Steel [version]\[language]\


Jonathan Norton
Blog | Linkedin
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@eyal.ch 

C:\ProgramData\Autodesk\Advance Steel [version]\[language]\


Jonathan Norton
Blog | Linkedin
Message 11 of 13
johnjmbennett
in reply to: eyal.ch

johnjmbennett
Mentor
Mentor

You will need to enable hidden files and folders, under windows to see program data, it is not in program files.

 

John Bennett
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You will need to enable hidden files and folders, under windows to see program data, it is not in program files.

 

John Bennett
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Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

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Message 12 of 13
eyal.ch
in reply to: Jonathan3891

eyal.ch
Collaborator
Collaborator

GREAT!! thank you , SOLVED!

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GREAT!! thank you , SOLVED!

Message 13 of 13
suad_kapidzija
in reply to: eyal.ch

suad_kapidzija
Explorer
Explorer

A few comments on this thread following my experience in the new(er) version of the software (2024):

1. The file path was as attached in the screenshot below,

2. There is a '-' (negative/minus) sign in front of the coordinates in my case, I thought it was just a dash, but it actually moved the coordinates to the negative side of X and Y axis. After removing the '-' the (100,100) coordinate works quite well

3. In my case the application (AS) did not have to be restarted to see the changes. Just save the file (maybe close it too) and run "Mgt Tools" again, should display the window with updated coordinates

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A few comments on this thread following my experience in the new(er) version of the software (2024):

1. The file path was as attached in the screenshot below,

2. There is a '-' (negative/minus) sign in front of the coordinates in my case, I thought it was just a dash, but it actually moved the coordinates to the negative side of X and Y axis. After removing the '-' the (100,100) coordinate works quite well

3. In my case the application (AS) did not have to be restarted to see the changes. Just save the file (maybe close it too) and run "Mgt Tools" again, should display the window with updated coordinates

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