changed email adres, cant login afterwards

[Anonymous]

Hi, 

I changed my email adres and when i try to login i get this message:

thanks in regards,

Melvin Kleijn

m.kleijn@mirome.nl

[Anonymous]

Hi, 

I changed my email adres and when i try to login again i get this message:

thanks in regards,

Melvin Kleijn

[Bud_Schroeder_ADESK]

Hi Rob,

If you change your eMAIL address back, are you able to sign in?

Please let us know if that works as a temporary test.

Thanks

[Anonymous]

Hi Bud,


I changed it back but i still cant login.


thanks

[Bud_Schroeder_ADESK]

Thanks for trying.  Can you try clearing your browser cache, then closing all browser windows.  Launching it again and then try signing in with the old eMAIL address and see if that gets you up and running. 

Thanks and please let us know how this goes.  

[Anonymous]

thanks for the fast responds.


but no that didnt work either.


greetings

[Bud_Schroeder_ADESK]

Thanks Melvin for the updates and I have shared this with the team so that they can look into this. Note that the team is in India time zone, so they won't see this until tonight Pacific time. Once we hear back from the team, we will let you know.

Thanks again for trying changing it back and sharing the details with us.

[Anonymous]

thats fine, hope to hear from you soon!


Melvin Kleijn

[Bud_Schroeder_ADESK]

Hi Melvin,

Can you share with us the eMAIL address you were originally using, the team was not able to find it last night, and that is needed to try and fix this.

Thanks in advance for getting us this.

[Anonymous]

Hi Bud,

The email adres i origionally used is r.kleijn@mirome.nl.


Met vriendelijke groet,

Melvin Kleijn
MIROME. B.V.

[logo M_MIROME_BIM]

E: m.kleijn@mirome.nl
T: +31(0)6 28776627
I: www.mirome.nl

[Bud_Schroeder_ADESK]

Thanks and I shared it with he team