Hi Patrick,
The same A360 Sharing and Preview problem as here come back again from 09-Dec-2019.
My colleagues upload ZIP file. My counterpart when access the link and intend to download, the Autodesk Viewer keep parsing the zip file and bounce itself to error and not allow people download.
The error message when after parsing ZIP file by Autodesk Viewer --> Processing failed. Design is empty. Please check the design.
@Anonymous The title has been edited for better findability by @michele.mk. Original:
Re: A360 sharing & download bug