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Cannot find A360 files - Autodesk Drive is empty

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Anonymous
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Cannot find A360 files - Autodesk Drive is empty

Hi, I have a number of files uploaded to A360 for creating 3D models with Autodesk Recap Photo. I've tried switching over to Autodesk drive, but no files show up in Autodesk Drive. When I sign in to drive, I get the message "Your subscription to Autodesk Drive has expired," even though the license is active.

 

Also, the message says, "You can still view and download the contents of your Drive. We will never delete your data without your permission." .... but I see no files!

 

I know the files are still there since I can download them to my PC from within Autodek Recap Photo. But I cannot delete them or access them through the online Autodesk Drive portal or through Autodesk Desktop Connector.  

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