I am trying to activate my autodesk student liscense for 3ds max but I am getting this error when I choose the "connect now and activate" option: The serial number you entered is not valid. Try again. (Error 2).
Please help, this problem is really bugging me.
Solved! Go to Solution.
Solved by camilo.lemos. Go to Solution.
Hi 815196,
Invalid Serial Number error when activating Licenses downloaded from the Education Community site is a known issue and we are currently working on the resolution.
Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Serial Number and Request Code. I will manually generate the Activation Code for you.
Hi dinosaguil,
Sure, just send the information via Private Message. I would be happy to generate the Activation Code for you.
Hi dinosaguil,
I have already activated the Serial Number (Product = Autodesk 3DS Max Design 2013) sent via Private Message and the Activation Code was sent to the email address on file.
i got the same problem and i already send u PM.
need it asap. thanks.
Hi Raimi,
As Joane is currently unavailable (outside of her working hours) can you please send me the Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number and product request code.
Sure can Jarod!
Please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number and product request code.
We apologize for the inconvenience Luis.
Can you please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number and product request code.
I can help you out with that Devon!
Please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number and product request code.
Hi toms_yz85,
Sure I'll help you.
I am trying to activate my autodesk student liscense for revit architecture but I am getting this error when I choose the "connect now and activate" option: The serial number you entered is not valid. Try again. (Error 2).
Please help
thnx
Hello Roaa,
I apologize for the inconvenience, but there appears to be an issue with your profile that is preventing the license from properly functioning. As such, the only workaround in this case would be to create a new Education Community account with a different email address and request a new license.
Please let us know if you have nay additional questions and or experience further issues.
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